business analyst

RecruitFirst Pte Ltd; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent recruitment agency in Malaysia is seeking an experienced Business Analyst to enhance their products and services through effective data analysis. This role requires a minimum of 3 years in Agile/Scrum environments and a total IT experience of 5 years in software development. Responsibilities include requirements gathering, delivering specifications, and ensuring proper rollout during Go-Live phases. Candidates should be adaptable, proactive problem solvers and effective team players, capable of addressing complex business challenges. Competitive remuneration up to MYR 2,800 monthly is offered.

Qualifications

• Minimum 3 years of experience as a Business Analyst in Agile/Scrum.
• 5+ years of overall IT experience in software development.
• Experience in Shared Services for E-Commerce or BPO.

Responsibilities

• Address complex business issues and provide IT solutions.
• Gather user requirements and prioritize features.
• Interpret business requirements into application specs.
• Deliver Functional and Technical specifications.
• Work closely with project teams and support Project Managers.
• Conduct user acceptance testing (UAT) as needed.
• Work with the technical team during Go-Live.

Skills

Team player

Problem-solving

Adaptability

Proactive

Education

Diploma/Degree in Computer Science or IT

Tools

Jira

Job description

What requirements you'll need to be eligible

• Diploma/Degree or equivalent related to Computer Science or Information Technology
• Minimum 3 years of working experience as a Business Analyst in Agile/Scrum environment role particularly in Shared Services for E-Commerce or Business Process Outsourcing (BPO).
• Minimum 5 years of overall IT experience in software development in Agile/Scrum or Waterfall SDLC.
• Experience with Jira or any software testing tools is a plus.

What you'll be doing on the job

The role is responsible for supporting and improving the organization's products, services and software engineering through data analysis, while remaining aligned with strategies, commitments, and goals of the organization.

Responsibilities:

• Responsible for addressing complex business issues and provide quality business analytics IT solution to our customer.
• Actively participate in user requirement gathering with the Account Manager, outlining the business needs of the customer and prioritizing features of the product.
• Able to interpret customer’s business requirements and complex insights into application requirements for the relative teams (i.e., Design team, Product team, Support team, etc).
• Responsible for the delivery of Functional and Technical specifications.
• The role is expected to have leadership skills as he/she will work closely with the project team to deliver the product according to specification as well as supporting the Project Manager in identifying gaps, tracking design and development tasks assigned to the project team members.
• Responsible for conducting user acceptance test (UAT) and Admin/User training (if required).
• During Go-Live, the Business Analyst works closely with the Project Manager and technical team to ensure the solution is rolled out smoothly to the customer.
• Participate and supporting the Project manager in team retrospective and Sprint reviews.
• Support the Product Development team in identifying and assessing market opportunities, products and best practices in the similar industry.

Skills:

• Be a good team player by staying engaged. Always supporting the team in resolving technical matters and requirements clarification.
• Act as a problem solver since the Business Analyst is the first point of contact for developers and designers to review progress, outputs and resolve technical issues.
• Strong adaptability required in our fast-paced organization
• Highly proactive, with the ability to act fast and quick in resolving technical or user requirement matters.

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MYR 2,200 - MYR 2,800 /Month

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