Business Analyst

Capgemini; Kuala Lumpur; On-site; MYR 70,000 - 100,000; Full time

Job summary

A global technology partner is seeking a motivated Business Analyst to empower organizations in Digital Banking and Financial Planning. You will gather and analyze business requirements, act as a liaison between business and technology teams, and lead transformation projects. Candidates should have 5–7 years of relevant experience, strong stakeholder management skills, and proficiency in tools like JIRA and Confluence. This opportunity provides a chance to shape the future of banking solutions in a collaborative environment.

Qualifications

• 5–7 years of experience as a Business Analyst in Digital Banking or related fields.
• Proven experience in transformation initiatives within financial services.
• Strong knowledge of business analysis processes in large-scale projects.

Responsibilities

• Gather, analyze, and document business requirements.
• Act as a bridge between business and technology teams.
• Drive end-to-end business analysis processes.

Skills

Stakeholder management

Business analysis

Agile methodologies

Data-driven insights

Communication skills

Tools

JIRA

Confluence

Excel

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

• Gather, analyze, and document business requirements for Digital, Mobile, Wealth, or Financial Planning projects.
• Act as a bridge between business and technology teams to ensure clear communication and alignment of objectives.
• Conduct stakeholder analysis, engage with senior stakeholders, and influence business decisions through data‑driven insights.
• Drive end‑to‑end business analysis processes, from requirement gathering to solution implementation.
• Lead large‑scale, complex transformation projects, ensuring alignment goals and successful delivery.
• Utilize project management tools such as Confluence, JIRA, and Excel to track progress and manage requirements.
• Work within Agile or Waterfall methodologies and ensure best practices are followed throughout the project lifecycle.
• Collaborate with cross‑functional teams to ensure the effective execution of business solutions.
• Prepare and deliver clear, concise reports, presentations, and updates for senior management.

Job Description - Grade Specific

• 5–7 years of experience as a Business Analyst in Digital Banking, Mobile Banking, Wealth Management, Financial Planning or Life Insurance.
• Proven experience in transformation initiatives, ideally within financial services.
• Strong end‑to‑end business analysis knowledge and experience in complex, large‑scale projects.
• Excellent stakeholder management skills, with the ability to convince and influence senior stakeholders.
• Proficiency in project management tools such as JIRA, Confluence, and Excel.
• Strong communication and articulation skills, with experience in engaging directly with senior stakeholders.
• Experience in banking Change Framework (Desirable).
• Ability to work in fast‑paced environments with minimal supervision.

• Experience with Agile methodologies.
• Background in Wealth Management or Financial Planning tools and platforms.

Capgemini is an AI‑powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end‑to‑end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real | www.capgemini.com