Business Analyst

SEEK; Kuala Lumpur; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading online employment marketplace in Kuala Lumpur is seeking a Business Analyst to drive delivery excellence for AI initiatives. You will deliver precise business analysis, document requirements, and pinpoint improvement areas while working closely with engineers and product managers. The ideal candidate should have a strong background in stakeholder management, Agile methodologies, and business analysis tools like JIRA and SQL. This role is pivotal in ensuring smooth system transitions and enhancing technology solutions.

Benefits

Annual Performance Bonus Plan

Flexible hybrid working

Professional development sessions

Access to health, fitness, and travel discounts

Qualifications

• Proven experience as a Business Analyst in complex, cross-functional environments.
• Expertise in Agile methodologies and business analysis tools.
• Understanding of change management and risk mitigation practices.

Responsibilities

• Deliver detailed and accurate business analysis to support squad objectives.
• Support iteration planning and contribute to reviews for continuous improvement.
• Collaborate with teams to ensure alignment and delivery against objectives.

Skills

Stakeholder management

Problem-solving

Facilitation

Agile methodologies

Tools

JIRA

Confluence

SQL

Job description

Company Description

SEEK operates market‑leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high‑quality matching and improve the reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5‑Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Job Overview

Join SEEK’s AI & Platform Services team as a Business Analyst, where you’ll play a key role in driving delivery excellence and supporting cutting‑edge AI initiatives. Reporting to the Program Manager, you’ll be part of a new Delivery and Operations function focused on enabling successful outcomes across AI product and platform delivery.

You’ll work closely with engineers, AI product managers, and data scientists to deliver accurate and insightful business analysis, document requirements, and identify improvement opportunities. This role is pivotal in ensuring alignment across stakeholders, supporting delivery, mitigating risks, and enabling the smooth rollout of new processes or systems.

The Role

• Deliver detailed and accurate business analysis to support squad objectives and outcomes.
• Support iteration planning, track delivery progress, and contribute to reviews and retrospectives to drive continuous improvement.
• Collaborate with engineers, AI product managers, and data scientists to ensure shared understanding, alignment, and delivery against objectives.
• Identify opportunities for process improvement and contribute to SEEK’s Delivery Centre of Excellence, promoting best practices and continual improvement across initiatives.
• Support implementation, risk mitigation, and change management to ensure smooth transitions to new systems or processes.
• Your work will directly contribute to successful outcomes across AI product and platform delivery, enhancing SEEK’s ability to deliver cutting‑edge technology solutions.

Qualifications

• Proven experience as a Business Analyst in complex, cross‑functional environments.
• Strong stakeholder management, facilitation, and documentation skills.
• Expertise in Agile methodologies, business analysis tools (e.g. JIRA, Confluence, SQL), and process modelling.
• Problem‑solving mindset with the ability to propose innovative solutions.
• Understanding of change management and risk mitigation practices.

Desired Values

• Product delivery and working with cross‑functional product teams.
• Online marketplace environments or customer‑centric technology products.
• AI product delivery, ideally with exposure to data product delivery or analysis.
• Continuous delivery practices within complex ecosystems.
• Exposure to experimentation and product analytics approaches (not necessarily hands‑on, but familiar with their application).
• A passion for supporting delivery excellence and driving high‑impact outcomes.

Additional Information

• Annual Performance Bonus Plan
• Support of flexible hybrid working, including a mix of office and work from home days depending on your role.
• Paid and unpaid leave benefits including Personal Flexi Days
• Professional development sessions with industry leading guest speakers
• Access to a wide range of discounts on things such as health insurance, fitness, food, travel, accommodation and many more

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don’t meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.