BSS Operations Director — Transition & Continuity Leader

Huawei Technologies (Malaysia) Sdn. Bhd; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading global ICT solutions provider in Kuala Lumpur is seeking an Operations Director to manage telecom customer outsourcing and lead transition projects. The role requires strong project management skills and experience in customer relations to ensure service continuity and mitigate risks. Candidates should have a background in managing complex transitions with a focus on minimizing disruptions and achieving project objectives.

Qualifications

• Experience in managing telecom customer outsourcing requirements.
• Proven ability to lead transition planning and execution.
• Strong understanding of project management and risk mitigation strategies.

Responsibilities

• Lead the transition plan team and execute Transition projects.
• Align objectives with customer expectations for business continuity.
• Identify and manage project resources and dependencies.

Job description

A leading global ICT solutions provider in Kuala Lumpur is seeking an Operations Director to manage telecom customer outsourcing and lead transition projects. The role requires strong project management skills and experience in customer relations to ensure service continuity and mitigate risks. Candidates should have a background in managing complex transitions with a focus on minimizing disruptions and achieving project objectives.