Branch Operations Executive (fresh graduated are welcome) - KL Eco City

JT Express; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company in Kuala Lumpur is seeking a Branch Operations Executive, responsible for overseeing daily operations and ensuring efficient service delivery. The ideal candidate will have at least one year of experience in branch operations or logistics, strong problem-solving skills, and excellent communication abilities. This full-time role requires a team player committed to exceptional customer service, ensuring smooth logistics operations across branches.

Qualifications

• Minimum 1 year of experience in a similar branch operations or logistics role.
• Strong problem-solving and decision-making skills.
• Familiarity with warehousing, storage, and distribution industry is an advantage.

Responsibilities

• Oversee daily branch operations including staff coordination and inventory management.
• Ensure timely and accurate processing of all shipments.
• Implement standard operating procedures for branch performance.

Skills

Problem-solving

Communication

Interpersonal skills

Team player

Tools

Software tools for operations management

Job description

Branch Operations Executive (fresh graduated are welcome) - KL Eco City

As a Branch Operations Executive at J&T EXPRESS (MALAYSIA) SDN. BHD., you will play a crucial role in managing the day-to-day operations of our branches. This full-time position is integral to ensuring the smooth and efficient delivery of our logistics services to our valued customers.

• Overseeing the daily operations of the branch, including coordinating staff, managing inventory, and monitoring workflow.
• Ensuring the timely and accurate processing of all incoming and outgoing shipments.
• Liaising with customers, vendors, and other stakeholders to address any issues or inquiries.
• Implementing and maintaining standard operating procedures to optimise branch performance.
• Identifying and addressing operational inefficiencies to improve overall productivity.
• Generating and analysing key performance metrics to drive continuous improvement.
• Develop standardized SOPs for processes with recurring quality issues, ensure proper implementation, and conduct reviews to evaluate effectiveness and identify areas for improvement.
• Travel to underperforming branches or regions when necessary to provide on-site support and issue resolution.
• Perform other ad hoc tasks as assigned by superiors.
• Minimum 1 year of experience in a similar branch operations or logistics role.
• Strong problem-solving and decision-making skills, with the ability to work in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with a diverse range of stakeholders.
• Proficient in using various software tools and technologies to support operations management.
• A team player with a positive attitude and a strong commitment to delivering exceptional customer service.
• Familiarity with the warehousing, storage, and distribution industry would be an advantage.

Interested candidate please email your resume to******@jtexpress.my

We regret only shortlisted candidate will be notified.