Branch Operations & Compliance Specialist

TML Remittance Center; Malacca City; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading financial services provider in Johor, Malaysia seeks an experienced professional to manage daily branch operations and ensure compliance with regulations. Responsibilities include providing excellent customer service and supporting operational efficiency. Candidates should have a Diploma or Bachelor's Degree in relevant fields and at least 1 year of experience. Proficiency in Bahasa Malaysia and English is essential, with Mandarin as an advantage.

Qualifications

• Minimum qualification: Higher Secondary/STPM/A Level/Pre-U, Diploma, or Bachelor's Degree in relevant fields.
• Proficient in Bahasa Malaysia, English, and Mandarin is an added advantage.
• At least 1 year of relevant working experience.

Responsibilities

• Handle daily branch operations, administration, and internal control functions.
• Manage company compliance affairs and support IT operations.
• Provide excellent customer service and support branch operational efficiency.

Skills

Computer literacy

Customer service orientation

Education

Diploma or Bachelor's Degree in Computer Science/IT

Diploma or Bachelor's Degree in Business Administration/Management

Diploma or Bachelor's Degree in Finance/Accountancy/Banking

Diploma or Bachelor's Degree in Marketing

Higher Secondary/STPM/A Level/Pre-U

Job description

A leading financial services provider in Johor, Malaysia seeks an experienced professional to manage daily branch operations and ensure compliance with regulations. Responsibilities include providing excellent customer service and supporting operational efficiency. Candidates should have a Diploma or Bachelor's Degree in relevant fields and at least 1 year of experience. Proficiency in Bahasa Malaysia and English is essential, with Mandarin as an advantage.