Branch Manager

Kufong Therapy Centre Sdn Bhd; Sandakan; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading natural therapy provider in Sandakan is seeking a dedicated Shop Manager to oversee daily operations of their retail store. The ideal candidate will manage inventory, provide exceptional customer service, and lead the sales team. With a minimum of 3 years in retail management, a passion for natural therapies, and strong communication skills, you can thrive in this full-time role. The company offers a competitive salary, performance-based bonuses, and health benefits in a collaborative and inclusive environment.

Benefits

Competitive salary

Performance-based bonuses

Health and wellness benefits

Opportunities for professional development

Qualifications

• Minimum 3 years of experience in retail management or customer service.
• Strong understanding of inventory management and sales operations.
• Passionate about natural therapies and promoting a healthy lifestyle.

Responsibilities

• Manage daily operations of the natural therapy retail store.
• Provide exceptional customer service and guide customers.
• Oversee and train the sales team to ensure high-level service.
• Manage financial records, cash handling, and reporting.

Skills

Retail management

Customer service

Inventory management

Communication skills

Proficient in retail management software

Job description

We are seeking a dedicated and experienced Shop Manager to join our team at the Kufong Therapy Centre in Sandakan, Sabah. As the Shop Manager, you will be responsible for overseeing the day-to-day operations of our natural therapy retail store, ensuring excellent customer service and efficient business management. This is a full-time position within our growing healthcare and alternative medicine company.

What you'll be doing

Manage and oversee all store operations, including inventory management, pricing, merchandising, and staff scheduling

Provide exceptional customer service, guiding customers and answering queries about our natural therapy products and services

Liaise with the head office on sales performance, inventory levels, and other operational matters

Promote the Kufong Therapy Centre brand and services to customers, building a loyal customer base

Oversee and train the store's sales team, ensuring they are knowledgeable and provide a high level of service

Implement and maintain store policies, procedures, and safety standards

Manage the store's financial records, including cash handling, banking, and reporting

What we're looking for

Minimum 3 years of experience in a retail management or customer service role, preferably in the healthcare or natural therapy industry

Strong understanding of inventory management, merchandising, and sales operations

Excellent communication and interpersonal skills, with the ability to build relationships with customers and staff

Proficient in using retail management software and point-of-sale systems

Passionate about natural therapies and alternative medicine, with a desire to promote a healthy lifestyle

Adaptable and able to work in a fast-paced environment, with a focus on problem-solving and continuous improvement

What we offer

Competitive salary and performance-based bonuses

Comprehensive health and wellness benefits, including discounts on our products and services

Opportunities for professional development and career advancement within the company

A collaborative and inclusive team culture, with a focus on work-life balance

About us

Kufong Therapy Centre Sdn Bhd is a leading provider of natural therapies and alternative medicine solutions in Sabah, Malaysia. Our mission is to empower individuals to take control of their health and wellbeing through holistic and sustainable approaches. With a strong focus on customer service and innovation, we are committed to delivering high-quality products and services that improve the lives of our customers.

If you are passionate about natural therapies and are ready to take on a pivotal role in our growing company, we encourage you to apply now.