Branch Manager

Luxury Prudence Sdn. Bhd.; Malaysia; On-site; MYR 70,000 - 90,000; Full time

Job summary

A logistics and warehousing company in Malaysia is seeking an Operations Manager to oversee inbound, outbound, and warehouse operations. The ideal candidate will have a Diploma/Degree in Logistics or Supply Chain, with at least 5 years of experience in warehouse management. Responsibilities include ensuring warehouse efficiency, maintaining inventory accuracy, and leading a team effectively. Candidates should possess strong leadership, communication, and problem-solving skills. This position offers two openings at Segambut and Bayan Lepas Branches.

Qualifications

• Minimum 5 years of warehouse or operation management experience.
• Strong knowledge of inventory control, warehouse system, and logistic processes.
• Able to work independently and lead a team effectively.

Responsibilities

• Oversee daily operations and manage inventory and logistics.
• Ensure customer satisfaction by optimizing warehouse team efficiency.
• Maintain a safe and healthy work environment in compliance with legal regulations.

Skills

Leadership

Inventory control

Problem solving

Communication

Education

Diploma/Degree in Logistics, Supply Chain or related field

Tools

Warehouse management system (WMS)

Microsoft Office

Job description

Luxury Prudence Sdn. Bhd. – Kampong Pasir Segambut

Operation (Inbound, outbound & warehouse)

Plans, organizes, maintains, and manages the operations department – Inbound, outbound & warehouse

Ensure that the warehouse and logistics teams operate at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse and logistics employees and establishing, monitoring, and managing operation goals.

Develops, recommends, and administers policies, procedures, and processes of operation to achieve full accuracy.

Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management and delivery.

Oversee daily operations, while controlling and managing inventory and logistics.

Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.

Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations

Takes ownership of the inventory management and responsible for stock accuracy.

Proper and periodic inventory monitoring to ensure that stocks in warehouse or moving in / out are always in order – periodically spot checks the following:

Correct data entered into system i.e. item, weightage, expiry date and so on

Accurate stocks being loaded into trucks according to the delivery order

Correct items are located at designated pick faces as per system

Monitoring order via system and ensure pick faces are allocated with sufficient and accurate SKUs. Continuously monitor picking accuracy and efficiency.

Monitor and guide Supervisors to ensure they are competently managing their subordinates:

Accuracy and efficiency management – inbound, picking and outbound

Periodically monitors foreign workers to ensure they are completing their duties instead of missing elsewhere

Report any disciplinary breaches to superior

Ensure satisfactory warehouse cleanliness at all times and not only during audit periods

Ensure that all returned items (RMA) are processed into the system and relocated to their proper location. Ensure that all expired returned items are disposed of properly.

Proper warehouse shutdown management:

All storage and pick faces must be locked and secured

No stock items left in the loading / unloading bays

Warehouse has been cleaned of any debris or waste

All necessary electronics and lightings have been shut down

Daily inbound update in the management group

Manage weekly cycle counts for fast moving, high value and ad-hoc slow-moving items.

Monthly submission of housekeeping checklist to QA.

Work together with the management for any improvement in the warehouse system/management

Requirements:

Diploma/Degree in Logistics, Supply Chain or related field.

Minimum 5 years of warehouse or operation management experience

Strong knowledge of inventory control, warehouse system and logistic processes

Excellent leadership, communication and problem solving skills

Proficient in Microsoft Office and warehouse management system (WMS)

Able to work independently and lead a team effectively.

Strong sense of responsibility, organization and attention to detail

Willing to work extended hours.

*This position is for Segambut Branch & Bayan Lepas Branch, with 2 openings.

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