Boutique Team Lead & Customer Experience Champion

PERSOL; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Kuala Lumpur is looking for a dedicated individual to manage responsibilities in staff supervision and enhance the customer experience. Your role will include developing sales opportunities, coaching junior staff, and ensuring an optimal presentation of merchandise. You will work closely with management to achieve individual and team objectives, contributing to the overall success of the boutique's operations.

Responsibilities

• Maintain a respectable appearance according to company regulations.
• Provide guidance to junior staff in processes.
• Develop new sales opportunities and client relationships.
• Ensure first-class customer service in the boutique.
• Oversee organization of boutique’s front and back office.

Job description

A leading retail company in Kuala Lumpur is looking for a dedicated individual to manage responsibilities in staff supervision and enhance the customer experience. Your role will include developing sales opportunities, coaching junior staff, and ensuring an optimal presentation of merchandise. You will work closely with management to achieve individual and team objectives, contributing to the overall success of the boutique's operations.