Boutique Sales Consultant

LidyaKL; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A fashion retail boutique in Selangor is seeking a Sales Associate to provide personalized styling and drive sales through customer engagement. Responsibilities include greeting customers, maintaining product knowledge, and ensuring a visually appealing store. Candidates should possess prior retail or customer service experience, strong communication skills, and a passion for fashion. This role offers the chance to build lasting customer relationships and achieve sales targets.

Qualifications

• Prior experience in retail or customer service, preferably in fashion.
• Passion for fashion and customer engagement.
• Strong interpersonal and communication skills.

Responsibilities

• Greet customers warmly and provide personalized styling.
• Drive sales by understanding customer preferences.
• Build and maintain strong customer relationships.

Skills

Customer engagement

Fashion knowledge

Salesmanship

Communication skills

Problem-solving

Job description

Greet customers warmly and provide personalized styling and product recommendations.

Drive sales by actively engaging customers, understanding their preferences, and upselling or cross-selling products.

Build and maintain strong customer relationships to encourage repeat business.

Achieve individual and store sales targets.

Handle customer concerns professionally and ensure satisfaction with every purchase.

Product Knowledge

• Maintain strong knowledge of all products, new arrivals, fabrics, fits, and styling options.
• Educate customers on product features, care instructions, and collection updates.
• Ensure the boutique is clean, organized, and visually appealing at all times.
• Assist in merchandising, stock replenishment, and arrangement of product displays.
• Conduct basic inventory checks and report low-stock items.
• Process sales transactions accurately using POS systems.
• Follow store policies on exchange, returns, and customer handling.

Job Requirement

• Previous experience in retail, boutique sales, or customer service (fashion experience preferred but not required).
• Passion for fashion, styling, and customer engagement.
• Strong communication and interpersonal skills.
• Ability to work under pressure and reach sales targets.
• Good problem‑solving skills and a positive attitude.
• Basic POS, cash‑handling, or retail system knowledge is an advantage.