Boutique Retail Growth Leader – Premium Experience

Nestlé Nespresso SA; Petaling Jaya; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading premium coffee brand in Petaling Jaya is seeking a Retail Manager. This role requires driving sales and profitability through boutique channels while ensuring a premium customer experience. The ideal candidate will lead a team, manage P&L, and implement effective retail strategies. Candidates should have at least 8 years of retail experience, a strong background in sales or marketing, and exceptional people management skills. This position offers the opportunity to make a significant impact in a dynamic environment.

Qualifications

• 8+ years of experience managing Retail/Lifestyle/Premium services.
• Background in Sales or marketing is mandatory.
• Experience in managing external stakeholders and landlords.

Responsibilities

• Drive Nespresso sales & profitability through the Boutique channel.
• Ensure the best-in-class consumer experience in a premium retail environment.
• Manage individual boutique P&L and coach boutique managers.

Skills

Sales acumen

People management

Project management

Negotiation skills

Customer service expertise

Education

University degree in Business Administration or related fields

Job description

A leading premium coffee brand in Petaling Jaya is seeking a Retail Manager. This role requires driving sales and profitability through boutique channels while ensuring a premium customer experience. The ideal candidate will lead a team, manage P&L, and implement effective retail strategies. Candidates should have at least 8 years of retail experience, a strong background in sales or marketing, and exceptional people management skills. This position offers the opportunity to make a significant impact in a dynamic environment.