Boutique Growth Leader: Team, Sales & Client Experience

The SWATCH Group; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading luxury watch brand is seeking a Boutique Manager in Kuala Lumpur to drive the performance of the boutique. This role involves team leadership, maximizing sales, and enhancing the client experience. The ideal candidate will lead a high-performing team, manage operational tasks, and develop client relationships aligned with brand standards. Strong managerial and interpersonal skills are essential for success in this dynamic position.

Qualifications

• Experience in retail management with a strong focus on sales.
• Ability to lead and develop a high-performing team.
• Proven track record in exceeding retail targets and managing client relationships.

Responsibilities

• Drive the sustained growth and overall performance of the boutique.
• Lead and coach the boutique team by providing clear objectives and training.
• Ensure compliance with brand and operational standards.
• Manage the client lifecycle and identify business opportunities.

Skills

Strong managerial skills

Interpersonal skills

Technical skills in retail operations

Client relationship management

Tools

CRM system

Job description

A leading luxury watch brand is seeking a Boutique Manager in Kuala Lumpur to drive the performance of the boutique. This role involves team leadership, maximizing sales, and enhancing the client experience. The ideal candidate will lead a high-performing team, manage operational tasks, and develop client relationships aligned with brand standards. Strong managerial and interpersonal skills are essential for success in this dynamic position.