Biomedical Field Service Engineer - Medical Equipment

Boston Scientific Gruppe; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading medical devices company in Kuala Lumpur is seeking a detail-oriented customer support specialist to coordinate technical services for capital equipment. You will ensure seamless service execution while providing tier-2 technical support, managing preventive maintenance planning, and maintaining data hygiene. Ideal candidates should have at least one year of experience in a related field, preferably with medical devices, and hold an associate degree in Biomedical Engineering or Electronics. Join us to make a meaningful impact in improving lives through innovative medical solutions.

Qualifications

• Minimum of 1 year of field service experience, preferably with medical equipment.
• Proven ability to work independently and manage multiple assignments effectively.
• Excellent written and spoken English competency.

Responsibilities

• Coordinate with third-party service providers for seamless service execution.
• Provide level two technical support for capital equipment.
• Manage preventive maintenance scheduling and service tools.
• Maintain accurate administration of service contracts.

Skills

Field service experience

Technical support

Independent working

Excellent English competence

Education

Associate degree in Biomedical Engineering

Degree in Electronics

Job description

A leading medical devices company in Kuala Lumpur is seeking a detail-oriented customer support specialist to coordinate technical services for capital equipment. You will ensure seamless service execution while providing tier-2 technical support, managing preventive maintenance planning, and maintaining data hygiene. Ideal candidates should have at least one year of experience in a related field, preferably with medical devices, and hold an associate degree in Biomedical Engineering or Electronics. Join us to make a meaningful impact in improving lives through innovative medical solutions.