Billing Officer

Machines Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A company in Malaysia is looking for a candidate to handle customer inquiries, assist in the billing process, and maintain accurate customer data. The successful applicant will manage orders related to customer inquiries, ensure compliance with online sales policies, and oversee smooth daily operations. Candidates should have a Professional Certificate in a related field, along with knowledge of MS Office. This position requires a multitasker who can adapt to challenges and is willing to work on weekends.

Qualifications

• Candidate must possess at least a Professional Certificate in a relevant field.
• Working knowledge of MS Office and EMP systems required.
• Able to multitask and adapt under a challenging environment.

Responsibilities

• Attend to customer inquiries regarding billings.
• Assist in managing billing process and customer database.
• Ensure accurate customer master data for billing.

Skills

Working knowledge of MS Office

Ability to multitask

Adaptability in challenging environments

Education

Professional Certificate in Business Studies/Administration/Management, Economics or Accounts/Finance

Job description

Responsibilities

Attend to internal and external customers' inquiries about billings and any other matters concerning the Customer Care Division.

Assist superior in the administration of billing process and customer database.

Manages orders related to enquiries from customer, interface and coordinate with Inventory Executive, to ensure seamless order fulfilment on time.

Maintain accurate customer master data to ensure data related to billing in the system are accurate.

Ensures proper & complete documentation are in compliance with online sales policy and organize shipment release on timely basis.

Ensures all related billing issuance are issued right the first time, provide complete supporting bill docs to customer, meeting the customer's contract/payment milestones and ensure each set of payment collection must be reasonably assured.

Manage day-to-day operation (receiving/inventory/outbound) to ensure effective and smooth daily operations. To ensure administrative work, billing and credit note at online division is carried out efficiently. Responsible for verification & preparing for reports pertaining to warehouse. Perform special assignments or projects and additional related duties.

Job Requirements

• Candidate must possess at least a Professional Certificate of Business Studies/Administration/Management, Economics or a professional qualification in Accounts/Finance.
• Working knowledge of MS Office and EMP systems.
• Multi-tasking person.
• Willing to learn and grow attitude.
• Office based and willing to work on weekend.
• Able to multitask and adapt under challenging environment.