Bilingual IT Service Operations Manager (EN/CN)

Scicom (MSC) Berhad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading IT services company in Kuala Lumpur seeks a dedicated professional to oversee daily operations of the team ensuring infrastructure and applications run smoothly. Responsibilities include developing policies for IT operations, managing vendors, and leading a specialized IT team. The ideal candidate will have 5-7 years in IT Service Operations Management and strong communication skills in Cantonese, English, and Mandarin. An attractive salary is offered for this full-time position.

Benefits

Attractive salary

Qualifications

• 5-7 years of experience in IT Service Operations Management.
• Technical proficiency in IT infrastructure and systems management.
• Cantonese speaking is a must.

Responsibilities

• Oversee daily operations of the SMC team.
• Develop policies to improve IT operations and productivity.
• Manage technology vendors and service providers.

Skills

Leadership skills

Excellent communication skills

Problem-solving skills

Proactive attitude

Time management skills

Education

Diploma or Degree in Computer Engineering or Information Technology

Tools

ITSM tools (BMC Helix)

Job description

A leading IT services company in Kuala Lumpur seeks a dedicated professional to oversee daily operations of the team ensuring infrastructure and applications run smoothly. Responsibilities include developing policies for IT operations, managing vendors, and leading a specialized IT team. The ideal candidate will have 5-7 years in IT Service Operations Management and strong communication skills in Cantonese, English, and Mandarin. An attractive salary is offered for this full-time position.