Bilingual (English & Japanese) Sales specialist for IT Services & System Integration)

Reeracoen Recruitment; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment agency in Malaysia is seeking a sales professional responsible for identifying and qualifying new business opportunities in system integration projects. The ideal candidate will leverage fluency in Japanese and English to create compelling proposals, conduct outreach, and manage client relationships, ensuring customer satisfaction throughout the project lifecycle. Experience in IT infrastructure and strong negotiation skills are essential for exceeding sales targets.

Qualifications

• Fluency in Japanese and English for effective communication.
• Strong understanding of IT infrastructure and system integration solutions.
• Ability to conduct presentations and negotiations in both languages.

Responsibilities

• Identify, research, and qualify new business opportunities.
• Conduct outreach to generate interest in system integration projects.
• Collaborate with project teams and vendors to propose optimized solutions.
• Manage sales pipeline and ensure smooth project handover.
• Generate regular sales reports and maintain accurate client information.

Job description

Responsibilities

• Actively identify, research, and qualify new business opportunities and leads for system integration projects in target industries (e.g., Japanese-Oriented Companies) within Malaysia, leveraging fluency in required languages.
• Conduct outbound calls and emails outreach in Japanese or English to introduce our SI capabilities and generate interest.
• Participate in industry events, technology forums, and networking activities (both virtual and in-person) to expand the professional network and capture leads specific to IT infrastructure, software, and services.
• Develop a strong understanding of our core system integration offerings.
• Conduct compelling presentations and demonstrations tailored to the specific IT requirements and business challenges of clients, utilizing both languages effectively.
• Collaborate closely with project team, vendor to understand client\'s existing IT environments and propose optimal, integrated solutions.
• Understand customer requirements, pain points, and objectives to propose suitable and scalable IT solutions.
• Prepare and present comprehensive proposals, quotation, and contracts in the client\'s preferred language (Japanese or English).
• Negotiate terms and close sales deals for complex IT projects to meet or exceed monthly, quarterly, and annual sales targets.
• Manage the entire sales pipeline from lead generation to post-sale follow-up, ensuring smooth project handover to the delivery team.
• Build and maintain strong, long-lasting relationships with new and existing clients in both the private and public sectors through proactive communication and exceptional service.
• Act as a primary point of contact for clients, addressing IT-related inquiries, resolving issues, and ensuring customer satisfaction throughout the project lifecycle in their preferred language.
• Identify opportunities for upselling and cross-selling additional IT services, hardware, and software within the existing client base.
• Gather client feedback and market intelligence specific to IT needs and challenges in the Malaysian market to contribute to solution development and sales strategy.
• Stay informed about IT industry trends, emerging technologies, market conditions, and competitor offerings within the Japanese-Oriented Companies system integration landscape.
• Provide insights into local business practices, cultural considerations, and communication styles to optimize sales approaches within Malaysia.
• Maintain accurate and up-to-date client information, sales activities, and project statuses in organized format.
• Generate regular sales reports, forecasts, and pipeline analyses specific to IT projects.
• Manage & collaborate administrative tasks related to sales orders, solution contracts, and invoicing with finance team.