Bilingual Customer Success Executive

Vivahomes Realty; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A real estate company in Malaysia is seeking a motivated individual to connect with customers through phone interactions. Responsibilities include conducting needs assessments, engaging clients with a positive attitude, and following up with leads to develop long-term relationships. Ideal candidates are fluent in Mandarin and English, fast learners, and fresh graduates with a strong desire to succeed. This role is an excellent opportunity to start a career in a dynamic environment.

Qualifications

• Able to adapt quickly to constant changes in operational processes.
• Fresh graduates are welcomed and must have a high drive to earn money.

Responsibilities

• Connect with customers through inbound and outbound calls.
• Conduct in-depth needs assessments to understand client requirements.
• Follow up with leads to build long-term relationships.

Skills

Fluent in Mandarin

Fluent in English

Strong communication skills

Fast learner

Job description

A real estate company in Malaysia is seeking a motivated individual to connect with customers through phone interactions. Responsibilities include conducting needs assessments, engaging clients with a positive attitude, and following up with leads to develop long-term relationships. Ideal candidates are fluent in Mandarin and English, fast learners, and fresh graduates with a strong desire to succeed. This role is an excellent opportunity to start a career in a dynamic environment.