Bilingual Customer Service & Sales Support Specialist

PROMAID SERVICES & SUPPLIES Sdn Bhd; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A services and supplies company in Johor Bahru is seeking a Customer Service cum Sales Support Coordinator. The role involves responding to customer inquiries and actively selling products through various channels. Proficiency in English and Chinese is essential, along with a diploma or related studies. The position offers a basic salary, allowances, and commissions, along with annual increments and bonuses. On-the-job training is provided for fresh graduates.

Benefits

EPF, SOCSO, EIS

Annual Leave

Medical Leaves

Company Gathering and Activities

Annual Salary Increment

Yearly Bonus

Qualifications

• Proficient in both written and spoken English and Chinese.
• Customer-oriented with excellent communication skills.
• Proficient in MS Excel and Word.

Responsibilities

• Respond to customer inquiries and complaints via multiple channels.
• Clarify product features and benefits to customers.
• Actively sell products via phone and email.
• Maintain solid customer relationships and handle concerns.

Skills

Excellent communication skills

Customer orientation

Proficiency in MS Excel

Proficiency in MS Word

Proficient in English and Chinese

Education

Diploma or relevant studies

Job description

A services and supplies company in Johor Bahru is seeking a Customer Service cum Sales Support Coordinator. The role involves responding to customer inquiries and actively selling products through various channels. Proficiency in English and Chinese is essential, along with a diploma or related studies. The position offers a basic salary, allowances, and commissions, along with annual increments and bonuses. On-the-job training is provided for fresh graduates.