Banking Customer Service - Weekend Night Shift | Up to 4K

ACHIEVE Group; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A recruitment agency is urgently hiring for a Banking Customer Service position in Kuala Lumpur, Malaysia. Candidates are expected to respond to customer inquiries and resolve issues effectively. A Diploma or higher qualification is required, with experience in customer service being an advantage. Fresh graduates are also encouraged to apply. Successful applicants should be willing to work weekends and night shifts. This role offers a salary of up to 4K MYR.

Qualifications

• Candidate must possess at least a Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, or Master’s Degree.
• Experience in Customer Service/ Call Centre is an advantage.
• Fresh Graduates encouraged to apply.

Responsibilities

• Answer inbound calls from customers.
• Respond to customer requests and inquiries by answering product and service questions.
• Identify and resolve customers’ problems and complaints by selecting the best solution.

Skills

Customer service

Problem-solving

Communication

Education

Diploma or higher in any field

Job description

A recruitment agency is urgently hiring for a Banking Customer Service position in Kuala Lumpur, Malaysia. Candidates are expected to respond to customer inquiries and resolve issues effectively. A Diploma or higher qualification is required, with experience in customer service being an advantage. Fresh graduates are also encouraged to apply. Successful applicants should be willing to work weekends and night shifts. This role offers a salary of up to 4K MYR.