Backend Operations Lead - Heavy Goods Logistics

Zero Healthcare; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading healthcare company based in Malaysia is seeking a Backend Operation Manager to oversee logistics and warehouse operations for large, high-value massage chairs. The role involves managing inventory, coordinating deliveries and installations, and ensuring compliance with safety and quality standards. Candidates should have strong logistics experience and be fluent in Mandarin. This position offers an opportunity to enhance backend workflows and contribute to operational efficiency.

Qualifications

• Experience in managing warehouse handling and inventory for bulky goods.
• Ability to communicate effectively in Mandarin.
• Strong understanding of logistics and process improvement.

Responsibilities

• Oversee warehouse and handling operations for large massage chairs.
• Maintain accurate inventory and coordinate asset control.
• Manage logistics and white-glove delivery schedules.
• Coordinate installation processes and backend operations.
• Handle returns, repairs, and reverse logistics.
• Maintain systems and data management for operational accuracy.
• Develop SOPs and ensure compliance with safety standards.

Skills

Experience handling bulky, high-value goods

Able to speak and write in mandarin

Strong logistics and warehouse process control

Knowledge of last-mile bulky delivery & installation

Familiarity with serial number tracking

Ability to coordinate multiple backend teams

Strong problem-solving for operational exceptions

Job description

A leading healthcare company based in Malaysia is seeking a Backend Operation Manager to oversee logistics and warehouse operations for large, high-value massage chairs. The role involves managing inventory, coordinating deliveries and installations, and ensuring compliance with safety and quality standards. Candidates should have strong logistics experience and be fluent in Mandarin. This position offers an opportunity to enhance backend workflows and contribute to operational efficiency.