Automotive Service Advisor

CarTimes Autolution Pte Ltd; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive service provider in Johor is seeking an experienced Automotive Service Advisor to join their team. The ideal candidate will have at least 3 years of experience, be bilingual in English and Malay, and be knowledgeable about automotive job sheets. Responsibilities include greeting customers, evaluating vehicle conditions, and providing professional repair recommendations. A competitive salary of RM3,000 to RM4,000 per month, plus commissions, is offered.

Qualifications

• Minimum 3 years of experience in a similar role.
• Familiar with automotive job sheets and invoicing.

Responsibilities

• Greet customers and understand their vehicle issues.
• Conduct a basic evaluation of the vehicle’s condition.
• Communicate customer concerns to technicians.
• Provide professional repair recommendations.
• Follow up on repair status and updates.
• Explain completed repair work to customers.

Skills

Communication in English

Communication in Malay

Automotive job sheets

Job description

CarTimes Autolution Pte Ltd

CarTimes Autolution Pte Ltd is hiring a Full time Automotive Service Advisor role in Taman Nusa Bestari, Johor Darul Ta'zim. Apply now to be part of our team.

Requirements for this role:

• Looking for candidates available to work:
  • Mon morning
  • Mon afternoon
  • Wed morning
  • Wed afternoon
  • Thu morning
  • Thu afternoon
  • Fri morning
  • Fri afternoon
  • Sat morning
  • Sat afternoon
  • Sun morning
  • Sun afternoon
• 2-3 years of relevant work experience required for this role
• Expected salary: RM3,000 - RM4,000 per month

Job responsibilities:

• Greet customers and understand their vehicle issues, concerns, and service needs.
• Conduct a basic evaluation of the vehicle’s condition, accurately record symptoms or issues, and arrange for further technical inspection.
• Communicate customer concerns and vehicle conditions clearly to the technicians to ensure smooth and accurate information exchange.
• Provide professional repair recommendations, explain required service items, estimated costs, and expected completion time to customers.
• Follow up on the repair status, update customers promptly, and ensure the work is completed as scheduled.
• Explain completed repair work to customers, ensure their understanding and satisfaction, and assist in completing the handover and payment process.

Qualifications:

• Minimum 3 years of experience in a similar role
• Able to communicate in English & Malay (Chinese is an added advantage)
• Familiar with automotive job sheets and key in invoices
• Salary range: RM3000-4000+comms