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A leading global diagnostics firm in Kuala Lumpur is seeking a Workflow and Informatics Specialist. This role involves providing comprehensive support to sales, marketing, and post-sales teams across Southeast Asia for automation projects. Required qualifications include a Bachelor's degree in science or biomedical engineering, clinical laboratory experience, and strong data analysis skills using tools like MS Excel. The ideal candidate is customer-centric, possesses excellent communication skills, and is open to international travel. This position offers a hybrid work arrangement.