Associate - SG Policy Owner Services (POS)

AIA Hong Kong; Cyberjaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading insurance firm in Cyberjaya is seeking an individual to provide after-sales support for policy-related processes. Responsibilities include maintaining client information, processing payments, and supporting policy adjustments. This is a great opportunity to contribute to improving the lives of customers and the community.

Responsibilities

• Responsible for providing after‑sales support to policy‑related administrative processes.
• Maintain client and policy information.
• Process bills and payments.
• Support policy adjustments.
• Facilitate policy-specific client instructions/enquiries.

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people’s lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

• Responsible for providing after‑sales support to policy‑related administrative processes
• Maintain client and policy information
• Process bills and payments
• Support policy adjustments
• May facilitate passing through policy‑specific client instructions / enquiries to relevant parties

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up to date.