Associate Project Director (RPM Others)

Ipsos Sdn Bhd; Malaysia; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading market research company in Malaysia is seeking a competent team manager to enhance client relationships and drive new business opportunities. The candidate will demonstrate proven leadership and advanced research skills, mentor junior staff, and manage project profitability. Responsibilities also include conducting performance reviews and maintaining consistent output quality while adapting to current market trends. The role offers a dynamic environment focused on professional development and strategic contribution to the business.

Benefits

Medical

Dental

Parking

Vision

Wellness Programs

Learning Subsidy

Responsibilities

• Responsible for team actions and activities with the business area Director.
• Recruitment of junior staff and mentor their development.
• Manage profit and loss for projects under your supervision.
• Develop new business and existing client relationships.
• Own problem resolution with emphasis on results.
• Exhibit advanced research skills and apply them appropriately.
• Ensure high-quality outputs and research consistency.
• Conduct performance reviews for the team.

Job description

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Ipsos is one of the world’s largest research companies, ranking as a #1 full-service research organization for four consecutive years, serving more than 5000 clients across the globe.

Responsibilities

• Responsible for the actions and activities of the team (with business area Director)
• Recruitment of junior staff
• Profit and loss responsibility for projects that one is managing and business area
• New business generation and existing client development plans (with business area Director)
• Problem resolution and ownership of results
• Directors complex projects and higher-value work, displaying well-developed research skills, knowledge and thought
• Generate meaningful insights from research data to add real value to the client
• Use advanced research techniques and apply them appropriately
• Demonstrate the highest level of competence in moderation skills, workshop debriefs and client recommendations. Design and create new techniques (qualitative research only)
• Demonstrate Company awareness through internal support, cross‑selling and marketing and take a corporate view with new business opportunities and the relationships with existing clients (client‑facing stream)
• Be an ambassador and guardian of the brand for Ipsos, displaying the appropriate knowledge and behaviors
• Significantly contribute to the strategic direction of the business area, implement agreed plans and actively support the Division and Company
• Maximize opportunities for client contact and take a lead role; measure to be set through review process (guideline target- min of 50% of time on project‑related, relationship building and seeking repeat and new business wins, ideally including a min of two targeted account face‑to‑face meetings/year)
• Make significant contribution to our work area(s) in terms of business generation/profit
• Challenge and mentor junior staff in research skills and their career development
• Recruit key skills and ensure operational efficiency of Department is maintained at all times
• Conduct performance reviews and design staff development plans for the team (with business area Director). Carry out appropriate performance management activities
• Deliver required team financial performance (with business area Director)
• Keep abreast of current trends within market research and competitors, in order to develop personal skills / knowledge base and transfer knowledge, skills and expertise through training and coaching
• Keenness to learn and proactive self‑development and development of others

Manage the team to:

• Handle a number of different projects at once, ensuring time, budget and profitability requirements are met
• Produce outputs and research that are of high quality and consistent with agreed outputs
• Produce proposals that meet and where possible exceed the brief requirements
• Ensure all questionnaire facilitate strong data collection capability
• Provide accurate analysis and interpretation of data
• Liaise professionally and effectively with the Operation departments to ensure we deliver what we say we will

Perks and Benefits

Medical Dental Parking Vision Wellness Programs, Learning Subsidy, Caregiver Lea