Associate-Operations Optimization

AIA Shared Services; Cyberjaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading insurance company in Cyberjaya seeks motivated individuals for a data processing role. Candidates must hold a Bachelor's degree and be fluent in both English and Chinese, with proficiency in Mandarin or Cantonese as an advantage. Responsibilities include processing client data, ensuring timely implementation of projects, and performing quality checks. Adaptability to shift work and a commitment to learning are essential for success in this role. Join us in creating a healthier future for all.

Qualifications

• Fluent in spoken English and Chinese, with Mandarin/Cantonese as an advantage.
• Self-motivated and proficient in Microsoft Office.
• Ability to adapt to desk-bound environments and shift work.

Responsibilities

• Process authorized data cleansing project transactions.
• Verify and confirm client data accurately.
• Ensure on-time implementation of impact plans.
• Attend and complete OJT certification for quality checks.

Skills

Fluent in spoken English

Fluent in spoken Chinese

Proficient in Microsoft Office

Good attitude

Willing to learn

Education

Bachelor's Degree

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on.

About The Role

Process authorized data cleansing project related transactions within the required benchmarks.

Job Description

• Processing & assessing of client data in various systems to verify and confirm on the correct information as per stipulated requirements. Users may need to manually process / rectify some exceptional cases. Assist other teams (volume surge/urgent task/etc.) on ad-hoc basis as and when required.
• Ensure that timeline and objectives as agreed with superior for any other assignments / projects / workarounds that may be assigned are met or exceeded.
• Ensure 100% on-time implementation of impact plans and participate / drive / contribute in team activities.
• Attend & get certified (OJT) to be qualified to commence processing and subsequently perform quality checks for the team.
• Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements.

Job Requirements

• A recognized tertiary Bachelor's Degree qualifications.
• Fluent in spoken English & Chinese. Candidate with proficiency to converse in Mandarin / Cantonese would be an added advantage. Passing SPM Chinese subject is a MUST.
• Self-motivated and proficient in Microsoft Office.
• Good commitment at work, good attitude, willing to learn.
• Able to adapt desk-bound working environment, working shift including weekend on rotation basis & able to work overtime beyond normal office hour (including weekend & public holiday).
• The role is required to follow Hong Kong working calendar.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.