Associate I - BPM

UST USource; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading marketing firm located in Penang, Malaysia is seeking a Marketing Support Specialist to assist in driving global partner co-marketing programs. The ideal candidate will have a diploma or degree, preferably in marketing or accounting/finance, and strong communication skills. Freshers and candidates with internship experience are welcome to apply. This role offers the chance to work in a multinational environment and provides training and support in marketing operations.

Qualifications

• Diploma/degree holder in any field, marketing or Accounting/Finance degree preferred.
• Open to freshers or candidates with internship experience in Marketing/Finance.
• Good reporting skills, especially in Excel or Power BI.

Responsibilities

• Support the Marketing department with business program marketing.
• Drive the strategy and execution of global partner co-marketing programs.
• Provide marketing assistance using effective communication skills.

Skills

Customer service

Communication skills

Problem-solving

Excel

Power BI

Education

Diploma/degree in any field

Marketing or Accounting/Finance

Job description

Support and enable Marketing department, providing business program marketing support including but not limited to:

• Driving the strategy and execution of customized and scalable global partner co-marketing programs and campaign.
• Developing full year co-marketing framework and managing the approval process and plan globally.
• Program Training.
• Noncompliance-work with IIP finance for resolution of compliance queries.
• Localization of content.
• Provide marketing assistance to customers using effective communication, listening and comprehension skills.
• Solve problems within agreed quality standards using a good understanding of customer and Intel relationship.
• Identifies and escalates complex problems to next level of support and resolve as per agreed SLA.
• Familiarizes self with the company partner marketing programs.
• Help to provides solutions/suggestion to customer, following a set of SOP.
• Provide good customer service experience to customers.
• Understand and respect language and country nuances when talking with the customers in different countries.

Requirements:

• Diploma/degree holder in any field, marketing or Accounting / Finance degree holders preferred.
• Open to fresher or having an internship experience in Marketing/ Finance and related fields.
• Good reporting, especially Excel or Power BI.
• Experience work in multinational company environment.
• Positive attitude and able to drive the issue until resolved.

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