Assistant Store Supervisor (Queensbay)

Under Armour; Bayan Lepas; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading sports apparel brand is seeking an Assistant Store Supervisor to support the Store Manager in achieving sales and profitability targets. This role involves leading a dedicated team, ensuring operational excellence, and delivering a unique customer experience. The ideal candidate should have at least two years of retail experience, preferably in sports retail, and be capable of working flexible hours, including weekends and public holidays.

Qualifications

• Minimum 2 years experience in retail industry.
• Working experience in sports retail is preferable.
• Able to work retail hours including weekends and public holidays.

Responsibilities

• Model and own the service culture and customer experience.
• Lead service principles for the store team and ensure brand representation.
• Partner with the Store Manager for merchandise and floor set standards.
• Support inventory control and monitor store shrink performance.
• Ensure store payroll optimizes business results.

Skills

Sales-oriented

Good communication skill

Good working attitude

Education

SPM/STPM/Diploma in any field

Job description

Assistant Store Supervisor supports the Store Manager to lead a team of dedicated associates who achieve or exceed the sales and profitability targets by maintaining operational and merchandising excellence and by delivering a compelling customer experience unique to Under Armour.

Responsibilities

• Model and own the service culture and customer experience
• Lead and model the customer experience principles for store team; ensure store service/selling culture is representative of the Under Armour brand
• Partner with the Store Manager in maintaining all standards covering merchandise and floor sets
• Support the Store Manager to oversee all areas of inventory control; monitor store shrink performance within outlined expectations
• In partnership with the Store Manager, Retail Operations Team and local HR, own total team skill capability through robust on-boarding and continuous training
• Provide timely and constructive feedback to the Store Manager in all facets of store operations
• Under the direction of the Store Manager, ensure store payroll optimizes business results; ensure staff scheduling meet the needs of the business
• Compile customer feedback on product and communicate to Retail Operations team
• Ensure compliance with all UA policies and procedures

Hiring locations

Penang: Queensbay Mall

Qualifications

• Candidate must possess at least a SPM/STPM/Diploma in any field
• Able to communicate in local dialects will be an advantage
• At least two years experience in retail industry
• Preferable with working experience in sports retail
• Able to work with retail hours such as weekends and public holidays
• Sales-oriented and good communication skill
• Good working attitude, responsibility and punctuality

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .