Assistant Store Manager / Store Manager ( Sunway Pyramid )

Berjaya Starbucks Coffee Company Sdn Bhd; Selangor; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading coffee retailer is seeking an Assistant Store Manager / Store Manager to oversee operations at Sunway Pyramid, Malaysia. The role requires a minimum of 6 years of experience in food and service operations, strong management skills, and fluency in English. Responsibilities include managing daily operations, ensuring budget adherence, and training staff. Benefits include employee meals, medical insurance, paid leave, and discounts. This role is essential for maintaining store image and customer satisfaction.

Benefits

Employee meals & Beverage

Paid leaves, Medical & Insurance

Learning & Career Advancement

Employee Discount

Uniform provided

Qualifications

• At least 6 years of management experience in Food and Service Operations.
• Ability to effectively manage and motivate a team.

Responsibilities

• Manage and coordinate all operation-related activities.
• Ensure the store's budget and costs are controlled.
• Train staff in upselling food and beverage items.
• Attend to guest requests and complaints.

Skills

Leadership and management skills

Fluent in English

PC literacy and knowledge in MS Office

Education

Diploma/Degree in F&B management or related fields

Job description

Assistant Store Manager / Store Manager (Sunway Pyramid)

• Possess capability to lead, motivate and manage subordinates
• Good command of spoken English
• PC literate with knowledge in MS Office
• Min. Diploma/Degree in F&B management or any related fields
• At least 6 years of experience management in Food and Service Operations

Requirements

• Possess effective management skills
• Possess capability to lead, motivate and manage subordinates
• Good command of spoken English
• PC literate with knowledge in MS Office
• Min. Diploma/Degree in F&B management or any related fields
• At least 6 years of experience management in Food and Service Operations

Responsibilities

• Manage, direct and coordinate all operation-related activities in a proficient and pleasant method.
• Ensure overall store image is maintained and the brand is always well represented.
• Ensure that the outlet budget is strictly adhered to and that all costs are controlled including shop expense, cost of goods & cost of labour.
• Motivate, guide and train the staff in upselling the food and beverage items.
• Attend to guest requests and attend to guest complaints as required.

Benefits

• Employee meals & Beverage
• Paid leaves, Medical & Insurance
• Learning & Career Advancement
• Employee Discount
• Uniform provided