Assistant Sales Manager

Radium Development Berhad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent real estate company in Kuala Lumpur seeks an Assistant Sales Manager to drive sales performance and manage a team of property sales consultants. The role demands strong leadership, excellent communication skills, and strategic insight for effective sales strategies. Responsibilities include customer relationship management, supporting sales operations, reporting, and team leadership. The ideal candidate holds a Bachelor’s degree and has 3-5 years of property sales experience with a proven track record of exceeding targets.

Qualifications

• Minimum 3–5 years of sales experience in the property or real estate industry.
• Proven track record of achieving and exceeding sales targets.

Responsibilities

• Assist the Sales Manager in planning and managing sales strategies.
• Build and maintain strong relationships with customers.
• Prepare sales reports and analyze sales trends.
• Provide leadership to the sales team in the manager's absence.

Skills

Strong leadership and people management abilities

Excellent negotiation and communication skills

Ability to analyze data and generate actionable insights

Education

Bachelor’s degree in Business, Marketing, Real Estate, or a related field

Tools

CRM software

Microsoft Office Suite

Job description

The Asst Sales Manager is responsible for driving sales performance, managing a team of property sales consultants, and achieving sales targets for the company’s property projects. This role requires strong leadership, excellent communication skills, and a strategic mindset to develop and implement effective sales strategies.

Report to

Head of Sales and Sales Manager

Key Responsibilities

• Sales Team Support and Coordination - Assist the Sales Manager in planning, implementing, and managing sales strategies to achieve monthly, quarterly, and annual sales targets. Coordinate daily sales operations, ensuring that the sales team is organized, focused, and aligned with company objectives.
• Customer Relationship Management - Build and maintain strong relationships with customers, ensuring a high level of customer satisfaction and loyalty. Handle customer inquiries, complaints, and feedback promptly and effectively, escalating issues to the Sales Manager when necessary. Assist in managing key accounts, ensuring that customer needs are met and sales opportunities are maximized.
• Operational Efficiency - Ensure that the sales gallery and properties are maintained in excellent condition, ready for customer visits and presentations. Assist in managing the administrative aspects of sales, including processing orders, managing contracts, and ensuring that all documentation is accurate and up-to-date.
• Sales Reporting and Analysis - Assist in preparing sales reports, forecasts, and analysis for senior management, providing insights into sales trends, team performance, and market conditions. Monitor the sales pipeline, ensuring that leads are tracked and managed effectively, and that sales activities are documented properly.
• Team Leadership and Development - Provide leadership and guidance to the sales team in the absence of the Sales Manager, ensuring that team morale and performance remain high. Support the Sales Manager in conducting performance reviews, identifying areas for improvement, and implementing corrective actions.
• Compliance and Process Management - Ensure that all sales activities comply with company policies, legal requirements, and industry standards. Assist in processing invoices and claims from appointed agencies and solicitors, ensuring accuracy and timely payment. Monitor appointed sales agencies to ensure they perform according to company policies, providing feedback and support as needed.
• Prepare payment requisitions and forward the agencies' or solicitors' invoices to a superior for verification.
• Sales Gallery Maintenance - Ensure the sales gallery operates smoothly, is well-organized, and is maintained in a clean and inviting condition at all times. Furthermore, ensure that show units' assets within the sales gallery are properly maintained and presented to the highest standards to attract potential buyers.

Requirements

Education

Bachelor’s degree in Business, Marketing, Real Estate, or a related field.

Experience

Minimum 3–5 years of sales experience in the property or real estate industry. Proven track record of achieving and exceeding sales targets.

Skills

• Strong leadership and people management abilities.
• Excellent negotiation and communication skills.
• Ability to analyze data and generate actionable insights.

Other

• Knowledge of local real estate market and regulations.
• Proficiency in CRM software and Microsoft Office Suite.

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Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years’ experience do you have as a sales manager?
• How many years of people management experience do you have?
• Do you have experience in a sales role?
• Do you have lead generation experience?
• Which of the following Microsoft Office products are you experienced with?