Assistant, Retail - Part Time

Ninja Van; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading logistics company is seeking temporary team members for 3-4 months to enhance customer satisfaction and manage social media engagements. Ideal candidates will have SPM qualifications, fluent English and Bahasa Malaysia, and effective communication skills. This role offers opportunities to contribute to improvement and creative problem-solving in a dynamic environment.

Qualifications

• Minimum qualifications: SPM, with relevant industry experience.
• Fluency in English & Bahasa Malaysia required.
• Ability to thrive in a fast-paced, entrepreneurial environment.

Responsibilities

• Accountable for customer satisfaction, assisting customers' requirements.
• Assist the Area Supervisor in social media management.
• Communicate and work effectively for optimal outcomes.

Skills

Professional fluency in English

Professional fluency in Bahasa Malaysia

Effective verbal communication

Strategic thinking

Education

SPM

Tools

Ninja software

Job description

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Resposibilities

• DO NOTE: THIS IS A TEMPORARY ROLE, (3- 4months)
• Accountable for customer satisfaction, and assisting customers with any requirements they may have.
• Be a team player in the team, to work effectively with peers.
• Effectively communicate feedback and improvements to the Area Supervisor.
• Communicate and work effectively to produce the best possible outcome for the company and its clients.
• Use Ninja software to execute operations (with training from the Ninja team).
• Assist the Area Supervisor in managing the social media and google account of the store, in terms of content and customer engagement.
  
  

Requirements

• Minimum qualifications: SPM, with relevant industry experience.
• Professional fluency in English & Bahasa Malaysia
• Strategic thinker with ability to thrive in a fast-paced, entrepreneurial environment; solve complex problems, and develop creative solutions.
• Effective verbal communication, with the ability to serve a wide range of customers.
• Own transportation required.
  
  

RM80 - RM90 a day