Assistant Manager - Systems Administrator (Linux) - Lead

Scicom (MSC) Berhad; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading IT services company in Kuala Lumpur is seeking a Mid-Senior Level Linux Server Specialist. You will identify and resolve incidents on Linux Server platforms and perform regular server operations. The ideal candidate has 3-4 years of experience, strong leadership skills, and knowledge of cloud platforms. An attractive salary ranging from RM5,000 to RM7,000 is offered, along with various benefits including annual medical coverage.

Benefits

Attractive Salary

Annual Leave: 15 days

Medical and hospitalization coverage

Qualifications

• 3-4 years of relevant experience in Linux Servers, Cloud Computing, Virtualization, Backup and Storage.
• Willingness to work in shift rotations and be on standby.
• Knowledge in AIX/HPUX/Solaris is a plus.

Responsibilities

• Identify, diagnose, and resolve escalated incidents on Linux Server platforms.
• Perform regular server operations: setup, upgrade, patch deployment.
• Provide support on issues related to servers, backup, and storage.

Skills

Leadership and team management

Linux server platforms (Red Hat, CentOS, Ubuntu)

Cloud platforms (AWS, Azure, GCP)

Virtualization, backup, and storage technologies

ITSM tools (BMC Helix, ServiceNow, OpenText)

Troubleshooting and performance tuning

Excellent English communication

Multitasking and time-management

Documentation skills

Education

Bachelor’s in computer science or related discipline

ITIL Foundation v4 certification

Job description

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Job Description

• Identifying, diagnosing, and resolving escalated incidents on Linux Server platforms (on‑site and cloud).
• Escalating cases to L3 Infrastructure/application teams if needed.
• Performing regular server operations such as setup, upgrade, patch deployment, monitoring, health checks, backup and restore.
• Responsible for system troubleshooting and performance tuning.
• Preparing and maintaining technical documentation.
• Providing support on issues related to servers, backup, and storage.
• Liaising with external vendors for IT Server operations and maintenance.
• Using BMC Helix ITSM (ticketing tools) or equivalent ITSM tools (e.g., ServiceNow, OpenText).

Skill Requirements

• Strong leadership and team management experience.
• Advanced knowledge of Linux server platforms (Red Hat, CentOS, Ubuntu, etc.).
• Experience with cloud platforms (AWS, Azure, or GCP).
• Familiarity with virtualization, backup, and storage technologies.
• Proficiency in ITSM tools: BMC Helix, ServiceNow, OpenText, etc.
• Strong troubleshooting and performance tuning skills.
• Good understanding of AIX, HPUX, or Solaris is a plus.
• Excellent command of spoken & written English; Mandarin and Cantonese are must.
• Good multitasking and time‑management skills.
• Excellent documentation and communication skills.
• ITIL Foundation v4 certification preferred.
• Relevant Linux and Cloud certifications preferred.
• Willingness to work in shift rotations and be on standby.
• 3‑4 years of relevant experience in Linux Servers, Cloud Computing, Virtualization, Backup and Storage.
• Sizeable company and ITIL experience are preferable.
• Knowledge in AIX/HPUX/Solaris is a plus.
• Bachelor’s in computer science or related discipline.
• Desired Certifications: ITIL Foundation v4, relevant Linux and Cloud certifications.

Package

• Attractive Salary (RM5,000 – RM7,000)
• Annual Leave: 15 days
• Medical Leave: 14 days
• Medical and hospitalization coverage

Experience Required

• Mid‑Senior Level

Location

• Bangsar South

Employment Type

• Full Time