Assistant Manager, Sales

CARSOME; Alor Setar; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading automotive e-commerce company in Kedah is seeking a candidate to support the Branch Manager in achieving sales targets. In this role, you will develop relationships to enhance customer experience, implement strategies for sales growth, and lead a sales team to achieve performance objectives. The ideal candidate will have 5 years of experience in sales or management within a similar industry, combined with strong leadership and communication skills.

Qualifications

• 5 years of experience in management, business development, or sales.
• 3+ years of leading sales teams in a dynamic environment.
• Proven track record in performance management.

Responsibilities

• Support the Branch Manager to achieve sales targets.
• Develop consultative relationships for a better customer experience.
• Evaluate customer experience and implement continuous improvements.

Skills

Sales experience

Leadership

Communication skills

Strategic thinking

Job description

About You

In this role you will support the Branch Manager to achieve sales target

Your Day-to-Day

• Supporting/assisting the Branch Manager on:-
• Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions
• Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.
• Facilitate daily huddle to understand the Sales team’s challenges and to provide direction/solutions
• Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals
• Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.
• Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.
• Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences
• Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales‐centric efforts

Your Know-How

• 5 years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility
• 3+ years of experience in leading (sales) teams in a dynamic environment
• A strong track record of scaling and structuring full-scope sales organizations
• Experience in dealing with external partners and B2C customers at all levels
• Proven track record through above-average performance at individual and team level
• A commercial mindset with excellent communication and sales skills
• Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions