Assistant Manager, Personal Loan

Alliance Bank; Subang Jaya; On-site; MYR 30,000 - 45,000; Full time

Job summary

A banking institution in Subang Jaya seeks a Sales Executive to enhance sales strategies and customer service. The role involves cross-selling credit life insurance and credit cards while ensuring that customer inquiries and complaints are addressed promptly. Candidates should hold at least an SPM qualification with 5 passes, including Bahasa Malaysia, and ideally possess 1 year of banking experience. Join us to deliver excellent service and achieve your sales targets.

Qualifications

• Minimum SPM qualification with 5 passes including Bahasa Malaysia.
• Preferably 1 year of banking experience.
• Experienced in sales and customer service environment.

Responsibilities

• Actively cross sell on credit life insurance & credit card.
• Identify new sales strategies to increase achievements.
• Support sales activities and ensure relevant income documents are obtained.

Skills

Sales experience

Customer service

Customer care

Education

SPM qualification

Job description

3d ago , from Alliance Bank Malaysia Berhad

New To Bank and Existing To Bank customers

Responsibilities

• Actively cross sell on credit life insurance & credit card
• Constantly identify new sales strategies and approach to increase individual and achievements
• Participate , plan and support sales activities
• Ensure all relevant income documents is obtained from customer to adequately support the application
• Practice best sales practice and deliver excellent customer service
• Ensure all customers enquiry and complaints are handled promptly and efficiently
• Unresolved complaints are to be escalated immediately to his/her superior
• Ensure no misrepresentation of product feature, pricing, promotions and processes.

Job Requirements

• Experienced in sales and customer service environment with strong customer care culture
• Minimum SPM qualification with 5 passes inclusive of Bahasa Malaysia
• Preferably 1 year of banking experience

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