Assistant Manager, People Solutions (Airlines / OTA / Hospitality)

AirAsia; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent airline company in Malaysia is seeking an Assistant Manager, People Solutions. This role involves aligning HR strategies with business goals while enhancing employee engagement and compliance. Candidates should hold a Bachelor's degree in HR or related fields and have 3-5 years of HR experience, proving strong interpersonal and stakeholder management skills. The position includes key HR initiatives such as performance management, recruitment, and organizational development, offering great benefits like free flights and health programs.

Benefits

Key medical and insurance benefits

Paid time off

Free flights and discounted flights

Qualifications

• 3-5 years of experience in HRBP or Generalist HR roles.
• Exposure to HR systems and processes.
• Knowledge of labor laws.

Responsibilities

• Main point of contact for People Department inquiries.
• Manage recruitment, performance, and disciplinary processes.
• Track employee engagement behaviors.

Skills

Stakeholder management

Interpersonal skills

HR compliance knowledge

Data analytics

Organizational skills

Education

Bachelor’s degree in Human Resources

Psychology or Business

Job description

SUMMARY

We are looking for a proactive and detail-oriented Assistant Manager, People Solutions, who will work closely with business leaders to align HR strategies with business goals. You will drive key HR initiatives across talent management, performance management, employee engagement, and organizational development, while ensuring compliance and fostering a positive work culture.

WHAT YOU’LL CHAMPION

• Main point of contact for any People Department's enquiries and requests.
• Work closely with department managers to ensure successful execution of each People Department's functions i.e. recruitment, performance management, statutory payment, taxation, discipline and exit management
• Participate in department's dialogues to gain a better understanding of the department's issues and initiatives
• Track and report key employees’ behaviours with an objective of increasing employee engagement
• Facilitate communication and buy-in of selected People Department's policies, processes and initiatives
• Manages all disciplinary issues which includes handling grievances and disciplinary cases up to recommendation for disciplinary action and Domestic Inquiry (DI)
• Manages Performance Management cycle and facilitate management of Performance Improvements Plan ( PIP ) cases
• Verifies job movements; transfer, re-designation, promotion, salary adjustment, acceptance of resignation on a timely manner.
• Rewards- Analyze market rate, manages internal equity, determine compensations and remuneration package for new joiner as well as internal promotion/increment

Additional Task

• Handled on-boarding for new joiner; collection of acceptance (critical & non-critical documents) collection of all documents needed for work permit application (new & extension for expat/foreigner)
• Conduct on-boarding briefing
• Provides report/information requires by higher management
• Providing consultation & support with regards to the appropriate training that requested by the HODs (Talent Development).
• Conduct Talent Review with the respective Head of Departments to identity the right successor.

WHO YOU ARE

• Bachelor’s degree in Human Resources, Psychology, Business, or a related field.
• 3-5 years of experience in HRBP or Generalist HR roles.
• Exposure to HR systems, data analytics, and HR processes.
• Knowledge of labor laws and HR compliance requirements.
• Strong stakeholder management and interpersonal skills.
• Organized, detail-oriented, and able to manage multiple priorities effectively.

WHAT YOU’LL ENJOY

• Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
• Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
• Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
• Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
• A unique Allstar culture like no other

OUR HIRING PROCESS

• Application received
• Candidate screening
• Interview(s) and assessment(s)
• Background check and/or other assessments
• Offer and negotiation

GET TO KNOW AIRASIA

AirAsia has been the World's Best Low-Cost Airline for 16 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so Now Everyone Can Fly.