Assistant Manager, Organisation & Methods (Policy & Manuals Review)

Agrobank; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading financial institution in Kuala Lumpur seeks an experienced Assistant Manager for the Organisation & Methods (Policy & Manuals Review) function. The ideal candidate should possess over 8 years in risk management, preferably in a managerial role. Responsibilities include leading policy consistency efforts, developing management guidelines, and conducting training workshops. The role demands strong supervisory and analytical skills, with proficiency in English and Bahasa Malaysia being essential. Competitive salary and benefits await suitable candidates.

Qualifications

• Over 8 years of relevant experience in Risk Management or related fields.
• Preferably in a managerial position within the financial industry.
• Experience in a fast-paced environment managing multiple priorities.

Responsibilities

• Lead the Organisation & Method function to ensure policy consistency.
• Develop guidelines and checklists for managing policies.
• Provide training and workshops on policy management.

Skills

Supervisory skills

Excellent written communication in English

Excellent verbal communication in Bahasa Malaysia

Good analytical skills

Computer literacy (Word, Excel, PowerPoint)

Education

Degree in Finance/ Banking/ Accountancy/ Business Management/ Islamic Banking & Finance

Job description

Assistant Manager, Organisation & Methods (Policy & Manuals Review)

1. Lead the Organisation & Method (O&M) function to ensure consistency and comprehensiveness across the Bank’s frameworks, policies, product manuals, and operation manuals (collectively referred to as "the Documents").

2. Provide advisory support as a subject matter expert on the Bank’s Documents, ensuring clear and consistent governance requirements in the management of frameworks, policies, product manuals, and operation manuals within Agrobank and its subsidiaries (the Group).

3. Execute any other instructions, directives, and decisions from the HOD, CRO, Management, and the Board.

Principal Accountabilities

Lead the O&M Section to ensure effective handling and advisory of team members to internal customers.

Develop guidelines, templates, and checklists to facilitate walkthroughs with each business and functional owner of frameworks/ policies/ manuals, ensuring that all manuals are consistent with others, adequate, and complete.

Implement best practice of policy and procedure management for Banks.

Manage the timely review of the Bank’s overall frameworks, policies, and manuals.

Provide training, coaching, and awareness workshops on the proper management of policies and procedures.

Qualifications & Requirements

Have more than 8 years of relevant experience in Risk Management and/or related areas in the financial industry or business environment, preferably in managerial position.

Degree in Finance/ Banking/ Accountancy/ Business Management/ Islamic Banking & Finance or other relevant major.

Supervisory skills,

Excellent communication skills, both written and verbal in English and Bahasa Malaysia.

Computer literacy: proficient in Word, Excel and PowerPoint.

Good analytical skills with high attention to detail and accuracy.

Experience working in a fast-paced, high-pressure environment and managing multiple priorities is often required.