Assistant Manager, OpsTalent (Recruitment)

Ninja Van; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading logistics company in Malaysia seeks an experienced OpsTalent Recruiter to lead end-to-end recruitment for Operations roles. This hands-on leadership role requires 5–8 years of recruitment experience, strong stakeholder management skills, and a solutions-oriented mindset. You will partner with Ops leaders, establish hiring processes, and monitor hiring performance in a fast-moving environment. A background in logistics, e-commerce, or supply chain is a plus.

Qualifications

• 5–8 years of recruitment experience with exposure to volume/frontline hiring.
• Strong stakeholder management skills with Ops or site-based teams.
• Comfortable operating in ambiguity and evolving environments.
• Ability to use data to drive decisions.
• Experience in logistics, e-commerce, or large-scale operations is an advantage.

Responsibilities

• Own end-to-end recruitment for Operations roles.
• Partner closely with Ops leaders to translate manpower needs into hiring plans.
• Establish and evolve fit-for-purpose hiring processes.
• Lead and coach recruiters supporting Ops hiring.
• Monitor hiring performance and resolve hiring escalations.

Skills

Recruitment experience

Stakeholder management

Data literacy

Ability to resolve hiring escalations

Adaptability to ambiguity

Job description

We are setting up a dedicated OpsTalent (Recruitment) team to strengthen how we hire across Operations, starting with Last Mile and scaling across the Ops ecosystem. This is a hands‑on leadership role for someone who thrives in fast‑moving, operational environments and enjoys building things from the ground up. This position is offered as a 1-year fixed‑term contract, with conversion to permanent subject to the success of the OpsTalent pilot.

Job Descriptions:

• Own end-to-end recruitment for Operations roles, starting with Last MilePartner closely with Ops leaders to translate manpower needs into hiring plans
• Establish and evolve fit-for-purpose hiring processes (practical, not bureaucratic)Lead and coach recruiter(s) supporting Ops hiring
• Monitor hiring performance, early attrition, and agency usage
• Resolve hiring escalations and balance competing priorities across Ops

Requirements:

• 5–8 years of recruitment experience, with exposure to volume or frontline hiring
• Strong stakeholder management skills, especially with Ops or site-based teams
• Comfortable operating in ambiguity and evolving environments
• Data-literate, with the ability to use numbers to drive decisions
• Practical, resilient, and solutions‑orientedExperience in logistics, e-commerce, supply chain, or large-scale operations is an advantage.