Assistant Manager / Manager, Central Support

Ayer Holdings Berhad; Puchong; On-site; MYR 50,000 - 80,000; Full time

Job summary

A property management company in Malaysia is looking for an experienced professional to assist in managing the Property Management department. This role involves planning and organizing the Central Support team's work, managing strata properties, and ensuring adherence to operational standards. The ideal candidate holds a Bachelor's Degree in Property Management and has at least 3 years of relevant experience, including in high-rise or township maintenance. Strong negotiation and project management skills are essential for success in this position.

Qualifications

• Minimum 3 years experience in property maintenance and building facility management.
• Experience in handling township maintenance, high-rise or landed properties.
• Experience in shopping mall maintenance is an advantage.

Responsibilities

• Plan and organize work for the Central Support section.
• Prepare management reports and analyses for the Senior Manager.
• Coordinate handling of vacant possessions and related work.
• Manage strata properties and maintenance fees.
• Liaise with various parties and maintain good rapport with stakeholders.

Skills

Negotiation skills

Project management skills

High integrity

Initiative

Positive attitude

Education

Bachelor’s Degree in Property Management or equivalent

Job description

Responsible and to assist the Property Management department for the overall management and operations of Central Support team including delivery of professional services to all operations related to properties under the care of Property Management department.

Primary Duties:

• Plan, strategize, implement and organize work for all section in Central Support.
• Prepare timely management report and analysis on activities/implementations to the Senior Manager, Property Management.
• Coordinate with other departments on the process of handling over of vacant possessions, rectification works and other related work.
• Manage all strata properties; calculate the amount and rates of maintenance charges and sinking fund, to initiate the formation of JMS and MC: maintain Company properties, relevant infrastructure and landscape.
• Review, revise and implement appropriate Standard Operating Procedures for the Department.
• Plan, develop and maintain landscape for all properties including the assurance of overall township cleanliness and beautification.
• Prepare and manage operating budget effectively.
• Devise preventative maintenance plans and ensure Maintenance schedule are carried out.
• Liaise with Project Department to ensure contractors attend to all outstanding building defects and follow up the rectification work progress with stipulated timeline.
• Liaise and maintain good rapport with Joint Management committees, Resident Associations, Contractors, Authorities, and Property Owners to address all matters arising. Attend meetings, discussion on complaints by owners, JMC and RA.
• Ensure adherence of procedures by subordinates and/or appointed third-party person(s) in performing responsibly with great discipline in a harmonious environment.
• Ensure all works are satisfactorily carried out by subordinates and conforming to directives so as to upkeep the image of the company.
• Ensure timely billing and collection of maintenance fees.
• Ensure prompt payment of utility bills in all common areas to avoid service interruption.
• Ensure services provided by contractors are satisfactorily carried out.
• Ensure all complaints are attended to promptly to the satisfaction of the parties concerned.
• Ensure proper management and maintenance of Property Management System.
• Attend to any other duties as may be assigned by the Management from time to time.

Requirement

Bachelor’s Degree in Property Management discipline or equivalent.

Minimum 3 years of experience in property maintenance and building facility management with exposure of handling township maintenance, landed or high-rise property, commercial shop office, etc.

Having working experience in building maintenance of shopping mall is an added advantage.

High integrity, initiative, positive attitude, mission driven and self-directed.

Good negotiation skill and project management skills.

Possess own transport and able to be mobile for frequent site visits.