Assistant Manager, Group Invoicing M/F

CACEIS; Putrajaya; On-site; Full time

Job summary

A leading asset servicing firm in Putrajaya seeks an experienced professional to manage fee schedules and client billing processes. The ideal candidate will have at least 3 years in a related role, strong proficiency in English, and experience with SQL or Excel VBA. This position offers opportunities for growth and involves collaboration with diverse stakeholders to enhance billing accuracy and client satisfaction.

Qualifications

• At least 3 years working experience on related process or industry.
• Proficient in business language (English).
• Proficient in Microsoft Office applications.

Responsibilities

• Interpret fee schedules and set up fee rates.
• Retrieve and upload manual data.
• Generate invoices and perform control.

Skills

Organizational skills

Communication skills

Client billing process experience

Account receivables process experience

Education

Bachelor Degree / BSc Degree or equivalent

Tools

SQL

Excel VBA

Job description

Job Description

What is the opportunity?
CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working Hours

9am – 6pm

Region

Europe (e.g., Luxembourg, Ireland, Switzerland)

What will you do?

• Fee Schedule/fee agreement interpretation & setup of fee rate into system/excel invoice template
• Retrieve and upload manual data collection
• Generate invoice, perform control and provide justification on trend analysis
• Validate invoice and send to client
• Follow up on aged receivables (unpaid outstanding invoices)
• Verify client’s authorization on invoice payment
• Justify break items on invoice payment mismatch against invoice amount
• Validation on high‑risk processes
• Allocate and monitor tasks (e.g., client allocations) to team members
• Investigate and provide response to client/Client Facing teams within KPI’s timeline
• Coordinate with all related stakeholders to provide a consolidated response to client’s query
• Perform fee impact calculation on potential invoice undercharge/overcharge queries
• Provide support on departmental or enterprise‑wide initiative/projects

What do you need to succeed?

Must‑have

• At least 3 years working experience on related process or industry
• Proficient in business language (English)
• Proficient in Microsoft Office applications (e.g., Outlook, Teams, Excel, Word, Power Point, Access)
• Proficient in Organizational skills and Communication skills
• Experience on Financial Services industry (e.g., Fund/Investor Services)

Nice‑to‑have

• Experience on client billing process and/or account receivables process
• Understanding and application of Fee Schedule/Fee Agreement with client
• Understanding of Products offered to clients and its Operational nature
• Experience in SQL or Excel VBA

Application Criteria

Starting date 01/10/2025

Position with management

No Minimum level of study: Bachelor Degree / BSc Degree or equivalent

Training / Specialization: Tertiary educated with relevant background - accounting, finance, business management, investment banking, etc.

Minimum Experience Level

3‑5 years

Skills Needed

• Proficient in Organizational skills and Communication skills
• Experience on client billing process and/or account receivables process
• Understanding and application of Fee Schedule/Fee Agreement with client

IT tools

• Experience in SQL or Excel VBA

Languages

• English

Company Overview

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle‑office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024). By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.