Assistant Manager, Documentation & Process Excellence

Resorts World Genting; Genting Highlands; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading leisure and hospitality company in Genting Highlands is looking for an Assistant Manager to oversee documentation, policy, and process development. The ideal candidate will assist in managing team performance, develop quality assurance policies, and ensure compliance with industry standards. You will need a Bachelor’s degree, extensive experience in management, and strong communication skills. Join us now for an exciting career in a dynamic environment.

Qualifications

• At least 4-6 years of working experience with 3 years in a management position.
• Minimum 3 years in Quality Assurance, Technical Writing, or Process Improvement.
• Experience in document control and managing high volumes of information.

Responsibilities

• Assist in managing team members and providing performance feedback.
• Develop and implement performance management processes.
• Facilitate the development of documentation for processes.
• Ensure compliance with statutory and industry practices.

Skills

Proficiency in Microsoft Office Suite

Excellent written and verbal communication skills

Strong organizational and time-management skills

Detail-oriented with a high degree of accuracy

Ability to handle confidential information

Proactive and resourceful

Strong interpersonal skills

Positive can-do attitude

Education

Bachelor’s degree in any discipline

Job description

A leading leisure and hospitality company in Genting Highlands is looking for an Assistant Manager to oversee documentation, policy, and process development. The ideal candidate will assist in managing team performance, develop quality assurance policies, and ensure compliance with industry standards. You will need a Bachelor’s degree, extensive experience in management, and strong communication skills. Join us now for an exciting career in a dynamic environment.