Assistant Manager, Building Management (Commercial)

OSK Group; Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading property management firm in Malaysia, Selangor is seeking an experienced individual to oversee daily operations of a building. The ideal candidate will have a diploma or degree in Real Estate Management, with a minimum of 10 years of experience in the property management industry. Strong interpersonal, communication, and leadership skills are essential. This role involves formulating procedures, inspecting building conditions, and ensuring tenant satisfaction while managing operational budgets.

Qualifications

• Minimum 10 years of working experience preferably in Property Management.
• Familiar with Microsoft Office.
• Good interpersonal, communication and leadership skills.

Responsibilities

• Oversee day-to-day operations of the building.
• Run daily operations for carpark and retail units.
• Formulate standard operating procedures for operations.
• Inspect building conditions and prepare reports.
• Plan and budget expenditures related to operations.
• Handle tenant feedback and ensure adherence to House Rules.
• Develop and implement systems to enhance efficiency.

Skills

Communication skills

Leadership skills

Interpersonal skills

Education

Diploma or Degree in Real Estate Management or equivalent

Tools

Microsoft Office

Job description

ROLE POSITIONING AND OBJECTIVES:

This role will be responsible for handling and overseeing the day-to-day operations of a building.

WHAT YOU WILL OWN

• To run daily operations for carpark and retails units and coordination with Project Management Office (PMO) for tenant renovation, maintenance, security, housekeeping, landscape, pest control and waste collection for building.
• To formulate the standard operating procedures for Carpark operations and Retail units.
• To carry out inspection on the condition of the building including the defects and prepare the report to coordinate with Project/ PMO to ensure that the building safety & security services, housekeeping and cleanliness, landscaping maintenance, M&E equipment and services and other amenities and facilities, structure, wall, floor, ceiling finishes, toilet fittings etc. in the building are maintained to an acceptable standard to sustain and maximize the value of the property for the rectification/ improvement.
• To report monthly carpark collection and business actions.
• To plan, budget on expenditures related to operations costs and monitor the financial performance against budgeted performance.
• To attend and reply to all necessary third party letters of correspondences in the course of the duties and implement an efficient filing system.
• To attend to feedback, defects, complaints, inquiries, payments and any necessary information from other departments, tenants, shoppers and etc.
• To ensure tenants adhere to the House Rules.
• To develop, implement and review systems, procedures and processes to enhance the operational efficiency of the department.

ESSENTIAL EXPERIENCE, SKILLS, AND KNOWLEDGE

• Minimum Diploma or Degree in real Estate Management or equivalent.
• Minimum 10 years of working experience preferably in Property Management industry.
• Familiar with Microsoft Office.
• Good interpersonal, communication and leadership skills.