Assistant HR Manager

Hilton Worldwide, Inc.; Kuala Lumpur; On-site; MYR 50,000 - 65,000; Full time

Job summary

A leading global hospitality company is seeking an Assistant HR Manager to manage HR operations, oversee recruitment, and promote a positive workplace culture. Ideal candidates will have a Bachelor’s degree in Human Resources and 4-5 years of relevant experience. Key responsibilities include coordinating recruitment processes, handling employee relations, and ensuring compliance with HR practices. This role offers the opportunity to work in a dynamic environment focused on guest satisfaction and team collaboration.

Qualifications

• 4-5 years of HR experience, preferably in hospitality.
• Strong knowledge of labor laws and HR best practices.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Assist in end-to-end recruitment including job postings and interviews.
• Coordinate onboarding and training programs for new hires.
• Serve as a point of contact for employee concerns and grievances.

Skills

HR knowledge

Interpersonal skills

Communication skills

Organizational skills

Problem-solving skills

Education

Bachelor’s degree in Human Resources or related field

Tools

MS Office

HR systems

Job description

Job Title: Assistant HR Manager (HOT0C83J)

Work Locations

Hilton Garden Inn - Kuala Lumpur 449 Jalan Tuanku Abdul Rahman Kuala Lumpur 50100

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Assistant Human Resources Manager will manage the Human Resources operation as well as the training components, in line with Hilton and hotel policies and procedures.

What will I be doing?

The Assistant Human Resources Manager supports the Cluster Director of Human Resources in overseeing all human resource functions within the focused service hotel. This role ensures effective recruitment, employee relations, training, compliance, and HR operations while promoting a positive workplace culture aligned with the hotel’s service standards and brand values.

Key Responsibilities

• Assist in end-to-end recruitment including job postings, screening, interviews, and selection.
• Coordinate onboarding, orientation, and induction programs for new hires.
• Maintain accurate employee records and personnel files.
• Serve as a point of contact for employee concerns, grievances, and disciplinary matters.
• Support investigations and corrective actions in accordance with company policies and labor laws.
• Promote employee engagement, morale, and retention initiatives.
• Coordinate training programs including brand standards, service excellence, compliance, and safety.
• Track training attendance and ensure mandatory trainings are completed.
• Support performance appraisal processes and career development initiatives.
• Assist with payroll inputs, attendance, leave management, and benefits administration.
• Ensure accuracy of HRMS data, timekeeping, and employee documentation.
• Prepare HR reports related to staffing, turnover, and compliance.
• Participate in HR projects and initiatives aligned with hotel goals.

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Bachelor’s degree in Human Resources, Hospitality Management, or a related field.
• Minimum 4-5 years of HR experience, preferably in hospitality or hotel operations.
• Strong knowledge of labor laws and HR best practices.
• Excellent interpersonal, communication, and organizational skills.
• Ability to handle sensitive information with confidentiality.
• Proficient in MS Office and HR systems.
• Strong people management and problem-solving skills.
• Attention to detail and organizational ability.
• Guest-service mindset with a hospitality focus.
• Ability to work independently and as part of a team.
• Adaptability in a fast-paced hotel environment.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!