Assistant Chief Controller (Executive) - RTSO Johor Bahru

PRASARANA MALAYSIA BERHAD; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading transportation company in Malaysia seeks an Assistant Chief Controller for its operations center. This role involves overseeing daily rail operations, managing a team to ensure performance, and maintaining safety regulations. The ideal candidate should have a degree, strong analytical skills, and at least 3 years of experience in railway operations. This position offers a challenging environment with opportunities for career growth.

Qualifications

• Minimum 3 years of experience in railway operations or transportation industry.
• Strong understanding of railway operations and safety regulations.
• Ability to work effectively under pressure.

Responsibilities

• Oversee day-to-day operations of OCC and manage team performance.
• Monitor adherence to safety regulations and emergency response plans.
• Implement corrective actions to improve operational efficiency.
• Maintain accurate records of train movements and incidents.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Decision-making skills

Education

Degree in any field

Job description

Job Purpose

The Assistant Chief Controller will be the in-charge in the Secondary OCC, oversees the day-to-day operations of RTS Operations Pte. Ltd.’s OCC and depot movements while ensuring a safe, efficient, and reliable operation of the rail network. The Assistant Chief Controller will take charge of the OCC in the absence of Chief Controller.

Key Accountabilities

Operational Efficiency

• Responsible for assisting the overall management and performance of the OCC.
• Monitor the Depot operations handled by Depot Comms Controller.
• Ensure adherence to safety regulations, operating procedures, and emergency response plans.
• Monitor real-time train movements, track conditions, and weather conditions.
• Make critical decisions in managing disruptions and maintaining service reliability.

People Management

• Lead, develop, and motivate a team of Rail Service Controllers to achieve operational excellence.
• Establish clear performance expectations and provide ongoing coaching and development opportunities for staff to ensure high performance.
• Foster a positive and collaborative work environment.

Performance Management

• Analyse operational data to identify trends and areas for improvement.
• Implement corrective actions to address performance gaps.
• Keep track of the operational variables and ensuring they are optimized.

Documentation & Reporting

• Discuss and ascertain OCC’s objectives and strategy with the Chief Controller.
• Support/Assist the Chief Controller in planning the allocation of resources and operational activities based on assigned scope and ensures that they are in line with the overall Operation strategy.
• Maintain and preserve accurate records of train movements, incidents, and communication logs.

Qualifications, Skills & Knowledge

• Degree in any field.
• Minimum 3 years of experience in a related field, such as railway operations or transportation industry.
• Strong understanding of railway operations, train-related signalling systems, and safety regulations.
• Excellent analytical and problem-solving skills.
• Superior communication, interpersonal, and decision-making skills.
• Ability to work effectively under pressure and in a fast-paced environment.