Area Manager - Last Mile (Samarahan, Sarawak)

SPX Express; Kota Samarahan; On-site; MYR 150,000 - 200,000; Full time

Job summary

A logistics service provider in Kota Samarahan is looking for an Operations Hub Manager to lead and optimize hub operations. You will be responsible for supervising hub personnel, ensuring KPI compliance, coordinating with operational teams, and managing resources. A Diploma or Degree in relevant fields and experience in logistics are advantageous. The role requires excellent leadership and communication skills, with a working pattern of 45 hours weekly in a rotational shift schedule.

Qualifications

• Legally allowed to work in Sarawak based on respective state law requirements.
• Experience in logistics operations would be an advantage.
• Familiarity with postcodes / routing / mapping would be useful.

Responsibilities

• Lead and ensure the hub meets operations KPI as per directive from management.
• Supervise and guide Hub Managers and Fleet Supervisors.
• Allocate resources for effective hub operation.
• Coordinate with upstream operations.

Skills

Leadership skills

Communication skills

Basic Microsoft Excel skills

Ability to deal with ambiguous situations

Fast learner

Education

Diploma / Degree in Business, Supply Chain Management, Engineering or relevant disciplines

Job description

Responsibilities

• Lead, guide and ensure the hub meets the operations KPI as per directive from Management
• Supervising and providing guidance for Hub Managers, Fleet Supervisors to monitor day to day productivity levels of each hub
• Resources allocation to make sure all hubs are effectively operating
• Focal point to coordinate with upstream operations which is Linehaul, Sorting Centres and First Mile
• Capable of reporting and forecasting/planning hub operation outputs
• Fully accountable for cost and synergy with initiatives from HQ that drives operation excellence
• Manage and hire Fleet supervisors & Hub managers in designated regions across Malaysia
• Manage and ensure hub is meeting 5S (Sort, Set in Order, Shine, Standardise, Sustain) standards

Requirements

• Legally allowed to work in Sarawak based on respective state law requirements
• Diploma / Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
• Willing to work on a rational shift basis depending on business needs
• Basic Microsoft Excel skills
• Experience in logistics operations would be an advantage
• Familiarity with postcodes / routing / mapping would be of good use
• Excellent leadership and communication skills
• Ability to deal with ambiguous situations
• Fast learner, comfortable with a dynamic environment
• Working pattern: 45 working hours weekly, rotational shift schedule
• Working location: Samarahan, Sarawak