Application Support Engineer – Payments (AS400/RPG)

Luxoft; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent technology firm is seeking experienced Consultants for its technology centre in Kuala Lumpur. You will provide L2 production support for payment applications, monitor application performance, and perform incident analysis. Candidates must have 3-5 years of experience in RPG and COBOL programming on AS400, along with skills in SFTP, MQ, and version control using Aldon. Join a dynamic team in a newly established environment focused on innovative financial solutions.

Qualifications

• 3-5 years of experience in RPG & COBOL programming (AS400).
• Proven experience with AS400 / DB2.
• Familiarity with SFTP & MQ handling.

Responsibilities

• Provide L2 production support for payment applications.
• Perform incident analysis and troubleshooting.
• Coordinate with infrastructure and business teams.

Skills

RPG programming

COBOL programming

AS400

DB2

Aldon

SFTP

MQ handling

Job description

Project description

Our Client a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe, and North America, are looking for Consultants to be part of the project. The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. They work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Malaysia and overseas branches. The client has more than 80 years of history in the banking industry and is expanding its footprint in Malaysia. You will be working in a newly set-up technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

Responsibilities

• Provide L2 production support for REM & ROS payment applications
• Monitor application performance and manage daily operations
• Perform incident analysis, troubleshooting, and RCA documentation
• Handle SFTP, MQ, Direct Connect configurations and connectivity
• Use Aldon for version control & deployment on AS400
• Support SWIFT & local payment transactions (FAST, PayNow, GIRO, RTGS, DD, CO)
• Coordinate with infrastructure and business teams for issue resolution
• Ensure compliance with ITIL processes (Change, Incident, Problem Management)

SKILLS

Must have

• 3-5 years of experience in RPG & COBOL programming (AS400)
• AS400 / DB2
• Aldon (version control & deployment)
• SFTP & MQ handling
• Direct Connect knowledge
• Production/Incident support handling

Nice to have

• SWIFT Telegraphic Transfer
• Demand Draft (DD), Cashier's Order (CO)
• Local RTGS Payment
• GIRO
• Real-time payments: FAST, PayNow