Application Engineer (Non Shift)

OCBC; Cyberjaya; Hybrid; MYR 70,000 - 90,000; Full time

Job summary

A leading bank is seeking an IT Support Specialist to provide application support and enhancement for banking applications. The role involves performing production support, conducting root cause analyses, and managing system risks. Applicants should have a minimum of 3 years of experience, good communication skills, and knowledge in a Banking IT environment. The position is based in Cyberjaya and offers a competitive salary with flexible benefits.

Benefits

Competitive base salary

Flexible benefits

Professional development opportunities

Qualifications

• Minimum 3 years of working experience in a similar capacity.
• Knowledge in Banking IT environment will be a plus.
• Pleasant personality with good communication and interpersonal skills.

Responsibilities

• Provide application support and enhancement for applications used in the bank.
• Perform Level 2 and 3 production support.
• Conduct problem investigation, including root cause analysis and solution implementation.
• Manage system risks and propose improvements.

Skills

Problem identification

Root cause analysis

Solution definition

Java technology

.NET technology

Database knowledge on MS SQL

Database knowledge on Oracle

Communication skills

Interpersonal skills

Linux/UNIX knowledge

Windows Server knowledge

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

• Provide application support and enhancement for applications used in the bank.
• Perform Level 2 and 3 of production support
• Perform problem investigation – problem identification, root cause analysis, solution definition, development, and implementation.
• Understand the system design and provide impact analysis to any changes.
• Perform enhancement and defect fixing at code level.
• Manage system risks and conjure improvements to mitigate and manage risks
• Work closely with users to understand their needs & issues.
• Applications based on Java technology and WebLogic/ Websphere/ JBoss OR
• Applications based on .NET technology and Microsoft IIS
• Platform Knowledge on Linux/ UNIX OR Windows Server.
• Database knowledge on MS SQL OR Oracle database.
• Knowledge in Banking IT environment will be a plus.
• 24 x 7 offsite standby support on rotational basis.
• Minimum 3 years of working experience in the same capacity.
• Pleasant personality with good communication and interpersonal skills.
• Proactive and team player.
• Able to work with cross border colleagues.
• A choice to work at Menara OCBC or Cyberjaya

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.