Application Engineer

Riken Keiki; Selangor; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading gas detection company in Malaysia seeks an experienced Application Engineer to provide technical support and drive customer satisfaction. The role involves hands-on solutions in sales and technical assistance, leveraging a Bachelor's degree in Engineering and 5+ years of experience in a relevant field. Candidates should possess strong problem-solving skills and be fluent in English. Join a team dedicated to enhancing global safety and enjoy a competitive salary and comprehensive benefits.

Benefits

Competitive salary

Comprehensive benefits

Opportunities for professional growth

Qualifications

• At least 5 years of experience in application engineering or technical sales.
• Fluency in English with strong communication skills.
• Experience with safety and instrumentation is a bonus.

Responsibilities

• Deliver expert technical support on gas detection products.
• Perform on‑site surveys and product demonstrations.
• Collaborate with teams to design customized solutions.
• Lead training sessions for clients on product use.
• Stay updated on advancements in gas detection technology.

Skills

Technical problem-solving

Analytical skills

Communication

Customer service

Collaboration

Education

Bachelor's degree in Engineering

Tools

CAD software

Job description

Are you a passionate engineer with a knack for technical innovation and customer success? Join Riken Keiki Sdn. Bhd., a leading provider of advanced gas detection and environmental monitoring solutions, and make a real impact on industrial safety across Malaysia and beyond! As the Malaysian subsidiary of the renowned Japanese company Riken Keiki Co. Ltd.—founded in 1939 and pioneering gas detection technology since the 1920s—we're at the forefront of preventing disasters in industries like oil refineries, semiconductors, petrochemicals, and more. With over 100 cutting‑edge products, including toxic gas detectors, oxygen monitors, explosion prevention devices, and radiation monitors, you'll work with state‑of‑the‑art tools that save lives and protect environments.

About the Role

We're seeking an experienced Application Engineer to join our vibrant team in Petaling Jaya, Selangor. This full‑time position offers hands‑on involvement in the sales and technical support of our innovative products, helping clients in the Malaysian market achieve top‑tier process safety through end‑to‑end solutions—from sensor technology to predictive maintenance. If you thrive in a collaborative environment where your expertise drives customer satisfaction and business growth, this is your chance to shine!

Key Responsibilities

• Deliver expert technical support and guidance to customers on the optimal application and use of our advanced gas detection and monitoring products.
• Perform on‑site surveys, evaluations, and engaging product demonstrations to showcase how our solutions prevent hazards in high‑stakes industries.
• Partner with our service and project teams to uncover customer needs and craft customized, innovative solutions that enhance safety and efficiency.
• Tackle technical challenges head‑on, troubleshooting issues to ensure seamless operations and delighted clients.
• Lead interactive training sessions for customers on installation, operation, and maintenance, empowering them with the knowledge to maximize product performance.
• Keep ahead of the curve by tracking the latest advancements in product development, industry trends, and emerging technologies in gas detection and environmental monitoring.
• Contribute to creating compelling marketing and technical materials that highlight our commitment to quality and innovation.

What We're Looking For

• A Bachelor's degree in Engineering, ideally in Electrical, Electronics, Instrumentation, or a related field.
• At least 5 years of hands‑on experience in application engineering, technical sales, or a similar role—bonus if you've worked in industrial safety or instrumentation.
• Sharp technical problem‑solving and analytical skills to navigate complex scenarios.
• Outstanding communication and customer service abilities, with a talent for breaking down technical concepts for diverse audiences, including non‑technical stakeholders.
• Proficiency in CAD software, product specifications, and technical documentation to support solution design and implementation.
• A solid understanding of sales processes and a collaborative spirit to team up with sales professionals for winning outcomes.
• Fluency in English, with strong skills for engaging local and international clients effectively.

Why Join Us

At Riken Keiki Sdn. Bhd., we're more than a company—we're a community dedicated to innovation, teamwork, and customer excellence in a supportive environment. With our roots in groundbreaking technology that has evolved over decades, you'll be part of a global legacy while enjoying:

• A competitive salary and comprehensive benefits package tailored to reward your expertise.
• Ample opportunities for professional growth, including training, career advancement, and collaboration on new product developments with customers worldwide.
• A dynamic, inclusive workplace (with 11‑50 dedicated team members) where your ideas contribute to refining technologies and upholding the highest safety standards.
• The satisfaction of working on products that enable rapid, precise detection of dangers, protecting lives in critical sectors like energy, manufacturing, and environmental management.

If you're ready to elevate your career with a forward‑thinking company that has been innovating since the 1920s, apply today and become a key player in our mission to enhance global safety! We can't wait to welcome you to the team.