Alibaba Cloud Group-Data Center Operation Engineer (Graduate Program)-Malaysia

Alibaba Cloud; Johor Bahru; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading cloud service provider is looking for enthusiastic students to join their data center operation and maintenance team. Key responsibilities include developing management procedures for data centers, applying advanced technologies, and ensuring efficient operations. Candidates should have a strong understanding of IT fundamentals, excellent communication skills, and be fluent in Chinese and English. Internship experience in the cloud computing or data center industry is preferred. This role offers a great opportunity for growth in a fast-paced environment.

Qualifications

• Solid knowledge of computer software, hardware, and IT fundamentals.
• Understanding of foundational IT network architecture.
• Experience in cloud computing or the data center industry is preferred.

Responsibilities

• Develop standardized operation management procedures for data centers.
• Explore and apply advanced O&M technologies in digitalization and automation.
• Oversee execution of operation standards for incidents and changes.
• Drive communication and collaboration to meet customer SLA requirements.
• Ensure safety and efficiency of data center operations.
• Contribute to R&D and planning of IDC infrastructure.
• Stay current with technological trends.

Skills

Knowledge of IT fundamentals

Strong learning ability

Excellent communication skills

Teamwork

Problem-solving skills

Job description

Alibaba Cloud is hiring students who are enthusiastic and eager to learn and grow to join the data center operation and maintenance team. As a data center O & M personnel, you will be responsible for maintaining, upgrading, and managing the infrastructure, servers, assets, and security of the data center to ensure the stable operation of the data center. Through close cooperation with experienced technical experts and managers, you will continuously improve your technical and management capabilities.

As a data center O & M personnel, you will have the following responsibilities:

• Develop standardized operation management procedures covering Facilities, IT, Assets, and Security for Alibaba Cloud’s large-scale IDC data centers.
• Explore and apply advanced O&M technologies in digitalization, automation, and intelligence.
• Oversee execution of operation standards for incidents, issues, changes, risks, maintenance, and personnel to achieve performance targets.
• Drive internal and external communication and collaboration to optimize resource utilization, align with business goals, and meet customer SLA requirements.
• Ensure the safety, stability, and efficiency of data center operations.
• Contribute to R&D, planning, solution design, construction, and delivery of IDC infrastructure (energy, buildings, power, HVAC, monitoring, networks, servers, etc.).
• Stay current with technological trends and support the evolution of data center architecture to strengthen Alibaba Cloud IDC’s competitiveness.

Position Requirement

• Solid knowledge of computer software, hardware, and IT fundamentals; understanding of foundational IT network architecture; ability in data analysis and mining.
• Strong learning ability, curiosity about emerging technologies, and adaptability to new environments.
• Excellent communication, teamwork, and independent problem-solving skills.
• Fluent in Chinese and English (listening, speaking, reading, and writing) as a working language, or proficiency in other local languages.
• Internship or project experience in cloud computing or the data center industry is preferred.