Air Cargo Operations Specialist

Malaysia Airlines Berhad; Malaysia; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading airline company is seeking a Cargo Officer to manage smooth airport cargo operations. Responsibilities include handling queries from customers, monitoring GHA performance, and preparing operational reports. Candidates should have at least a high school education, 1-2 years in aviation or customer service, and strong English and Chinese communication skills. A driving license is preferred, and the role requires shift work, including long hours, weekends, and holidays.

Qualifications

• 1-2 years of experience in related aviation or customer service is preferred.
• Driving license is preferred.
• Ability to work long hours, weekend and holidays as required.

Responsibilities

• Handle daily incoming messages and enquiries from customers and GHA.
• Monitor GHA for cargo build-up and ULD stock.
• Prepare daily uplift operation and sales report.
• Coordinate with GHA for flight schedule changes.
• Manage inbound shipment irregularities and assist to deliver shipments.
• Release AWB numbers and monitor AWB stock.
• Book acceptance from appointed cargo agents.
• Prepare variance report for billing.

Skills

Good interpersonal skills

Good in spoken and written English

Good in spoken and written Chinese

Proficient in MS Office applications

Education

High school/college/university graduated

Job description

A leading airline company is seeking a Cargo Officer to manage smooth airport cargo operations. Responsibilities include handling queries from customers, monitoring GHA performance, and preparing operational reports. Candidates should have at least a high school education, 1-2 years in aviation or customer service, and strong English and Chinese communication skills. A driving license is preferred, and the role requires shift work, including long hours, weekends, and holidays.