Aftersales Dealer Operations Leader

Great Wall Motors; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent automotive company seeks an Operations Manager in Kuala Lumpur. The role involves planning, developing, and improving operational processes for dealers, monitoring efficiency, and ensuring compliance. Candidates should have a degree in Project Management or Engineering, at least 4 years of relevant experience, and strong communication skills. This full-time position offers various employee benefits, including medical insurance and team-building activities.

Benefits

Maternity/Paternity Leave

Compensatory leave

Examination leave

Pilgrimage holidays

Medical Insurance

Quarterly and yearly team building activities

Annual commendation

Qualifications

• At least 4 years of working experience in the related field.
• Preferably with working experience in the automotive industry.
• Valid driving license for regular travelling.

Responsibilities

• Plan, develop, implement & improve operations process and guidelines.
• Ensure all dealers adhere to the operations process and guidelines.
• Monitor operation efficiency and productivity.
• Lead and guide dealers with best practices for customer satisfaction.
• Conduct audit and analyze dealer operations compliance.
• Prepare and conduct dealer operations meetings monthly.

Skills

Oral and written communication skills

Negotiation skills

Intermediate or advanced Microsoft Office skills

Proficiency in Mandarin

Education

Degree in Project/Management/Engineering

Job description

A prominent automotive company seeks an Operations Manager in Kuala Lumpur. The role involves planning, developing, and improving operational processes for dealers, monitoring efficiency, and ensuring compliance. Candidates should have a degree in Project Management or Engineering, at least 4 years of relevant experience, and strong communication skills. This full-time position offers various employee benefits, including medical insurance and team-building activities.