Advertising & Promotions Manager

Executive Recruiters; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A marketing leadership firm in Malaysia is looking for an experienced professional to oversee the Advertising & Promotions and Concierge teams. The ideal candidate will have over 8 years in the retail sector, possess strong leadership and communication abilities, and excel in designing effective marketing strategies. This role focuses on driving revenue, enhancing customer engagement, and managing campaign budgets to maximize ROI. If you are adaptable and results-driven, this opportunity may be perfect for you.

Qualifications

• At least 8 years of professional experience in the retail mall or commercial retail sector.
• Strong leadership, communication, and negotiation skills.
• Ability to analyze market trends and understand consumer behavior.

Responsibilities

• Oversee Advertising & Promotions and Concierge teams for efficiency and professionalism.
• Design and implement marketing strategies to meet goals.
• Analyze competitor activities and track KPIs to evaluate campaigns.

Skills

Leadership abilities

Communication skills

Negotiation skills

Problem-solving skills

Market trend analysis

Adaptability

Education

Bachelor's degree in Real Estate, Business, Marketing, or related discipline

Job description

Advertising & Promotions & Concierge Team Leadership

• Oversee the Advertising & Promotions and Concierge teams to ensure operational efficiency, effectiveness, and a high standard of professionalism.
• Design and implement marketing strategies to meet organizational goals and targets.
• Optimize resource allocation and monitor departmental financial performance.
• Develop and execute Advertising & Promotions campaigns and marketing calendars to support mall growth and business objectives.
• Manage campaign budgets effectively to maximize return on investment.
• Drive revenue generation through promotional spaces, media sites, and advertising opportunities.
• Establish and nurture external partnerships to amplify promotional efforts and publicity.
• Collaborate with tenants and stakeholders to align marketing initiatives and improve tenant retention.

Customer Engagement & Relationship Management

• Enhance customer loyalty by delivering personalized and targeted communication.
• Conduct market research to identify trends and demographics, refining marketing strategies accordingly.

Performance Metrics, Brand Management & Stakeholder Engagement

• Provide detailed reports on Advertising & Promotions plans, budgets, and execution progress.
• Analyze competitor activities to gain strategic insights and maintain a competitive edge.
• Track key performance indicators (KPIs) to evaluate the effectiveness of marketing campaigns and ROI.
• Ensure marketing efforts align with the brand’s overall strategy and strengthen community presence.

Build and maintain partnerships with local businesses for collaborative and co‑branded promotional activities.

Digital Marketing & Event Management

• Manage digital marketing initiatives, including social media, content creation, email campaigns, and online advertising.
• Plan and execute events and promotions to increase foot traffic and enhance brand engagement.
• Develop and implement crisis communication strategies to protect and maintain the brand’s reputation.
• Stay informed about the latest marketing trends and innovations to improve engagement strategies and operational efficiency.

Requirements

• A bachelor's degree in Real Estate, Business, Marketing, or a related discipline is required.
• At least 8 years of professional experience in the retail mall or commercial retail sector.
• Demonstrated strong leadership abilities, excellent communication and negotiation skills, and effective problem‑solving capabilities.
• Skilled in analysing market trends and understanding consumer behaviour.
• Highly adaptable, with a focus on achieving results and driving success.